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H2X TRAINER 19D - Swim Spa Troubleshooting Guide

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32DO NOT DIVE.
100DO NOT DIVE.
SWIM SPA TROUBLE SHOOTING GUIDE
Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device).
Be sure all local electrical codes are followed.
NOTHING ON THE SWIM SPA OPERATES
1.
Check the control panel display for any messages. If there is a message, refer to the diagnostic sec-
tion on that model swim spa. There, you will find the meaning of the message and what action is
to be taken.
2. If there is no message on the control panel and the control panel is completely dark (off), try to
reset the GFCI breaker.
The swim spa GFCI breaker or disconnect should be located
in a weather proof box close to the swim spa.
Note: If your swim spa requires 2 independent electrical services (shown
in the Model Specifications and appropriate Electrical Requirements
Configuration), be sure to check all breakers for your swim spa.
If the swim spa does not respond, or the GFCI breaker continues to trip, contact your local Master
Spas dealer or service company.
PUMP(S) DO NOT OPERATE -
1. Press the “Jets” button on your control panel.
If you hear the pumps trying to operate:
A. Check that all the slice valves are open.
B. Pump may need to be primed.
C. Check that the air controls are open.
Refer to Installation Instructions section. If you do not hear anything from the pump, contact
your local service company.
POOR JET PERFORMANCE
1. Make sure pump is operating.
2. Check that the water level is adequate (up to minimum safe water level on sticker located near
filter.)
3. Make sure the jets are open and the air controls are open. Refer to Glossary of Swim Spa
Technology section.

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