5-2
Solution
To resolve the issue:
1. Verify that the power supply model is as required by the switch.
2. Verify that the power supply is securely installed in the switch.
3. Verify that the power cord is connected correctly.
4. Verify that the power source is operating correctly.
5. Verify that the electrical outlet is operating correctly.
6. Verify that the operating temperature of the switch is in an acceptable range and the power
supply has good ventilation.
7. If the issue persists, contact H3C Support.
To replace a power supply, see "Installing and removing a power supply."
Fan tray failure
Symptom
The system status LED on the switch indicates a fan tray failure.
Solution
When a fan tray issue occurs, contact H3C Support.
Configuration terminal display issues
If the configuration environment setup is correct, the configuration terminal displays booting
information when the switch is powered on. If the setup is incorrect, the configuration terminal
displays nothing or garbled text.
No display
Symptom
The configuration terminal does not have display when the switch is powered on.
Solution
To resolve the issue:
1. Verify that the power supply is supplying power to the switch correctly.
2. Verify that the console cable is correctly connected.
3. Verify that the console cable does not have any issues and the terminal settings are correct.
4. If the issue persists, contact H3C Support.
Garbled display
Symptom
The display on the configuration terminal is garbled.
Solution
To resolve the issue:
1. Verify that the following settings are configured for the terminal:
Baud rate—9,600.
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