26
10-Troubleshooting
EN
Problem Cause Solution
Excessive foam
detergent drawer.
• Detergent is not a appropriate.
• Excessive use of detergent.
• Check detergent recommen-
dations.
• Reduce amount of detergent.
Automatic adjust-
-
ment of washing
time.
•
Washing programme duration will
be adjusted.
• This is normal and doesn‘t af-
fect functionality.
Spinning fails.
•
•
Check machine load and laun-
dry and run a spinning pro-
gramme again.
washing result.
• Degree of pollution does not agree
with selected programme
• Detergent quantitiy was not suf-
•
Maximum load has been excee-
ded.
•
Laundry was unevenly distribu-
ted in the drum.
•
Select an other programme.
•
Choose the detergent acc.
to the degree of pollution
and according to manufac-
•
Reduce loading.
•
Loose the laundry.
W
ashing powder
r
esidues are on the
laundry.
• Insoluble particles of detergent can
remain as white spots on the laun-
dry.
• Perform extra rinse.
• Try to brush the points from the
dry laundry.
• Choose an other detergent.
Laundry has grey
patches.
• Caused by fats such as oils, creams
or ointments.
• Pretreat the laundry with a spe-
cial cleaner.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be ac-
tivated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends
without spinning.
-
ance, disconnect the power supply and contact the customer service.
10.4 In case of power failure
The current programme and its setting will be saved.
When power supply is restored operation will be re-
sumed.
If a power failure cuts an operating wash programme
door opening is mechanically blocked. To get out any
laundry water level should not be seen in the glassy
parts.
When the washing machine in a safe state (under the water level below the window along a certain
distance, barrel temperature below 55 ℃, the inner barrel did not turn), may unlock the doors of the
machine operation.
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