Harman CITATION TOWER User Manual

24
/ TROUBLESHOOTING
Never try to repair the product yourself. If you have any
problems using this product, check the following points before
you request service.
Sound
No sound from the speaker.
• Make sure that the speaker is not muted.
• Make sure to select the correct audio input source.
No sound from CITATION SUB.
• Check if the subwoofer LED is in solid white color.
Blinking LED means a disconnection. Manually pair
them with the soundbar.
Bluetooth
A device cannot connect with the speaker.
• Check if you enable the Bluetooth function of the
device.
• The speaker is already connected to another Bluetooth
device. Press and hold Bluetooth on the touch screen
to disconnect and pair with a new device.
Poor audio quality from a connected Bluetooth device.
• The Bluetooth reception is poor. Move the device
closer to the speaker, or remove any obstacle between
your device and the speaker.
Wi-Fi
Failed to connect to Wi-Fi.
• Make sure that Wi-Fi is turned on.
• Make sure that you have selected the right network and
entered the correct password.

Harman CITATION TOWER Specifications

General

Power Output	200W RMS
Voice Assistant	Google Assistant
Signal-to-noise ratio	>80dB
Bluetooth version	4.2
Bluetooth transmitter power	<10dBm
Bluetooth transmitter modulation	GFSK, π/4 DQPSK, 8DPSK
Wireless network	802.11 a/b/g/n/ac (2.4GHz/5GHz)
2.4G Wi-Fi transmitter power	<20dBm
5G Wi-Fi transmitter power	<23dBm
5G Wi-Fi modulation	OFDM
Audio formats	HE-AAC, LC-AAC, MP3, Vorbis, WAV (LPCM), FLAC, Opus
Connectivity	Wi-Fi, Bluetooth
Power Supply	100-240V ~ 50/60Hz
Bluetooth transmitter frequency range	2402MHz - 2480MHz
2.4G Wi-Fi transmitter frequency range	2412 – 2472MHz
2.4G Wi-Fi modulation	DSSS, OFDM
5G Wi-Fi transmitter frequency range	5.150 – 5.350GHz, 5.470 – 5.725GHz, 5.725 – 5.825GHz
Color Options	Black