12/20/11 888-2595-001 6-1
WARNING: Disconnect primary power prior to servicing.
ZX Series
Section 6
Troubleshooting
6
Should difficulties arise with your ZX series transmitter, use the information in this
section to help locate and correct the problem.
6.1 Contacting Harris Service
To provide our customers with world-class, round-the-clock technical support, Harris
offers a unified Customer Support Portal for all Harris products at https://
support.broadcast.harris.com/
From the site’s user-friendly interface and self-service menu, registered users can:
• Enter service requests and track the progress of those requests online
• Request a Return Merchandise Authorization (RMA) and view status online
• Access technical information from the Knowledge Base
• Locate technical solutions and information quickly via the Advanced Search
Engine
• Download the latest software updates
• Stay current on all the latest service and safety bulletins
In addition, Harris maintains service centers at various locations around the globe:
North America
Harris Broadcast
3200 Wismann Lane
Quincy, Illinois USA 62301
telephone: +1 217 222 8200
facsimile: +1 217 221 7086
e-mail: tsupport@harris.com
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