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11. Warranty conditions
We offer a 5-year warranty for this premium-quality blood pressure monitor
from the purchase date and in accordance with the conditions listed below.
Warranty claims must be made during the warranty period. The purchase
date must be documented by a correctly completed and stamped warranty
certificate or proof of purchase.
Within the warranty period, HARTMANN will replace or repair free of charge
any faulty device components caused by material faults or manufacturing
errors. This does not extend the warranty period.
This device is solely intended for the purpose stated in these instructions for
use.
The warranty does not cover damage resulting from improper use or
unauthorised interference. Accessory parts that are subject to wear and tear
(batteries, cuffs, mains adapter cables, etc.) are excluded from the warranty.
Claims for compensation are limited to the value of the goods; compensation
for consequential damages or injuries is expressly excluded.
In warranty cases, please send the monitor with cuff and, if applicable, the
power supply unit, together with the fully completed and stamped warranty
certificate or purchase receipt directly or via your dealer to the Customer
Services department for your country.
12. Contact details for customer queries
ZA - HARTMANN South Africa
Epsom Avenue, Northriding,
2169 Johannesburg
www.veroval.info
Tel. +27 860 4278 6266
phzahelpdesk@hartmann.info
If necessary, please contact us at the relevant address above for any questions
regarding initial startup, use and maintenance of the device, or to report an
unexpected operating malfunction or incident.
For a patient/user/third party in the European Union and in countries with
identical regulatory regime (Regulation 2017/745/EU on Medical Devices);
if, during the use of this device or as a result of its use, a serious incident
has occurred, please report it to the manufacturer and/or its authorized
representative and to your national authority.
Date of revision of the text: 2019-09-10, Version3
IFU_Veroval_dc_SK6_0307662_2020-02-10.indd 34 27.02.20 13:09
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