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Heat Controller H 006 - User Manual

Heat Controller H 006
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HEAT CONTROLLER, INC.
HC Series
1/2 to 5 Tons
Commercial Water Source
Heat Pumps
HEAT CONTROLLER, INC.
1900 Wellworth Ave., Jackson, Michigan 49203 • Ph. 517-787-2100 • Fax 517-787-9341 • www.heatcontroller.com
THE QUALITY LEADER IN CONDITIONING AIR
Installation, Operation and
Maintenance Manual

Questions and Answers

  • A
    Aaron LoweAug 18, 2025
    What causes Over/Under Voltage Code 7 on Heat Controller Heat Pump and how to fix it?
    • T
      Trevor GutierrezAug 18, 2025
      The Code 7 on your Heat Controller Heat Pump indicates an over or under voltage issue. If it is undervoltage, check the power supply and the 24VAC voltage, both before and during operation. Also, examine the power supply wire size and consider if a hard start kit is needed for the compressor. Verify the 24VAC and the unit transformer tap are set for the correct power supply voltage. If it is overvoltage, check the power supply voltage and the 24VAC before and during operation. Also, verify the 24VAC and unit transformer tap for the correct power supply voltage.
  • C
    crystalbarrettAug 21, 2025
    Why is my Heat Controller Heat Pump showing FP2 fault (Code 5) and how can I resolve it?
    • M
      Mary ThompsonAug 22, 2025
      The FP2 fault (Code 5) on your Heat Controller Heat Pump indicates a low temperature limit on the air coil. This can occur due to: * Reduced or no air flow in cooling: Inspect the air filter for dirt; clean or replace it if necessary. * Air temperature out of range: Adjust the entering air temperature to stay within the design parameters. * Improper temperature limit setting: Normal airside applications typically require 30°F. * Bad thermistor: Check the temperature and impedance correlation per the chart. Also, check the fan motor operation and airflow restrictions. Compare the static pressure against the blower table if the external static pressure is too high.
  • S
    Steven WilliamsAug 25, 2025
    What does FP1 Fault (Code 4) mean on my Heat Controller Heat Pump, and how do I fix it?
    • S
      Scott DunnAug 26, 2025
      FP1 Fault (Code 4) on your Heat Controller Heat Pump signifies a low temperature limit on the water coil. This could be due to: * Reduced or no water flow in heating: Check the pump or water valve operation and setting. * Inadequate anti-freeze level: Verify the antifreeze density using a hydrometer. * Water temperature out of range: Adjust the water temperature to stay within the design parameters. * Faulty thermistor: Check the temperature and impedance correlation as per the chart. Also, inspect for a plugged strainer or filter and clean or replace it. Check the water flow and adjust it to the proper flow rate.
  • A
    Arthur JonesAug 27, 2025
    What to do if Heat Controller Heat Pump displays a Low Pressure/Loss of Charge fault (Code 3)?
    • L
      Larry PowellAug 27, 2025
      If your Heat Controller Heat Pump is showing a Low Pressure/Loss of Charge fault (Code 3), it may be caused by: * Insufficient charge: Check for refrigerant leaks. * Compressor pump down at start-up: Check the charge and start-up water flow.
  • J
    Jack LopezAug 30, 2025
    Why does my Heat Controller Heat Pump keep short cycling?
    • J
      Jason WebbAug 30, 2025
      Your Heat Controller Heat Pump might be short cycling due to several reasons: * Dirty air filter: Clean the air filter. * Unit in "Test Mode": Reset the power or wait 20 minutes for it to automatically exit Test Mode. * Incorrect unit selection: The unit may be oversized for the space. Verify the sizing matches the actual load of the space. * Compressor Overload: Check and replace the compressor if necessary. * Thermostat position: Make sure the thermostat is set for heating or cooling operation. * Unit locked out: Check for lockout codes and reset the power.
  • J
    johndaviesSep 2, 2025
    What does Unit Performance Sentinel-Code 8 on Heat Controller Heat Pump mean?
    • L
      Lori RobinsonSep 2, 2025
      The Unit Performance Sentinel-Code 8 on your Heat Controller Heat Pump indicates a performance issue. In heating mode, it means the FP2 is greater than 125°F, which could be due to poor air flow or an overcharged unit. In cooling mode, it means the FP1 is greater than 125°F OR FP2 is less than 40°F, which could be due to poor water flow or air flow.
  • H
    howardmeghanSep 5, 2025
    How to troubleshoot Condensate Fault-Code 6 on a Heat Controller Heat Pump?
    • J
      jennifer29Sep 6, 2025
      To troubleshoot Condensate Fault-Code 6 on your Heat Controller Heat Pump: * Check for blockage and clean the drain. * Check trap dimensions and location ahead of vent. * Check for piping slope away from the unit. * Check slope of unit toward outlet. * Check vent location. * Check for moisture shorting to air coil.
  • M
    Melissa JacksonSep 8, 2025
    How to troubleshoot main power problems in Heat Controller Heat Pump?
    • B
      Brian GuerraSep 8, 2025
      To troubleshoot main power problems in your Heat Controller Heat Pump: * If the Green Status LED is off, check the line voltage circuit breaker and disconnect. * Check for line voltage between L1 and L2 on the contactor. * Check for 24VAC between R and C on CXM. * Check the primary/secondary voltage on the transformer.
  • J
    Joseph BartlettSep 12, 2025
    What to do if my Heat Controller Heat Pump shows no fault code but isn't working properly?
    • R
      Ronnie ParkSep 12, 2025
      If your Heat Controller Heat Pump shows no fault code but isn't working correctly: * If there is no compressor operation, refer to the "Only fan operates" troubleshooting section. * Check the compressor overload and replace if necessary. * Reset the power to the control board and check its operation.
  • A
    angelaparkerNov 14, 2025
    What to do if Heat Controller Heat Pump shows a high pressure fault (Code 2)?
    • D
      Deanna OlsonNov 14, 2025
      If your Heat Controller Heat Pump displays a high pressure fault (Code 2), it could be due to several reasons: * Reduced or no water flow in cooling: Check the pump or valve operation and settings. * Water temperature out of range in cooling: Adjust the water temperature to stay within the design parameters. * Reduced or no air flow in heating: Inspect the air filter for dirt; clean or replace it if necessary. * Air temperature out of range in heating: Ensure the return air temperature is within the design parameters. * Overcharged refrigerant: Compare the superheat/subcooling to the typical operating condition table. * Faulty HP switch: Verify the switch's continuity and operation, and replace if needed. Also, check the water flow and adjust it to the proper flow rate. Look ...

Summary

Model Nomenclature Guide

Unit Safety Precautions

Hazard Definitions and Warnings

Explains DANGER, WARNING, and CAUTION labels used in the manual for safe operation.

General Installation Information

Inspection, Storage, and Preparation

Procedures for inspecting received equipment and proper storage guidelines before installation.

Important Installation Cautions

Critical safety notes regarding compressor rotation, corrosive environments, and sharp edges.

Unit Physical Specifications

Horizontal Unit Dimensions

Dimensional Data and Configurations

Details on cabinet dimensions, water connections, electrical knockouts, and return air configurations.

Vertical Unit Dimensions

Horizontal Unit Installation Guide

Unit Location and Mounting

Guidelines for selecting an appropriate indoor location and mounting horizontal units.

Horizontal Unit Installation Details

Air Coil Cleaning

Recommended procedure for cleaning the air coil to maintain optimal performance.

Field Conversion of Air Discharge

Discharge Conversion Procedures

Instructions for converting air discharge from side to back and vice-versa.

Horizontal Unit Piping and Ducting

Condensate Piping and Duct System

Guidelines for condensate piping installation and duct system considerations.

Vertical Unit Installation Guide

Unit Location and Sound Attenuation

Guidelines for selecting vertical unit location and measures for sound attenuation.

Vertical Unit Condensate Piping

Piping Installation Guidelines

Water Loop Heat Pump Applications

Water Quality Standards

Electrical Line Voltage Wiring

Electrical Wiring Details

Line Voltage Wiring and Connections

Details on general line voltage wiring, power connection, 208V operation, and blower speed selection.

Electrical Power and Low Voltage Wiring

Low Voltage Wiring and Controls

Focuses on low voltage wiring, thermostat connections, and low water temperature cutout.

Electrical Low Voltage Accessories

Accessories and Solenoid Valves

Information on accessory connections, VA ratings, and water solenoid valves.

Thermostat Wiring Guide

Thermostat Installation

Guidelines for locating and mounting thermostats for accurate temperature measurement.

Typical Wiring Diagram

CXM Control System

Control Configuration and Safety

Details on control configuration options, DIP switches, and integrated safety features.

CXM Control Safety Features

Safety Features and Diagnostics

Explanations of safety features, diagnostic LEDs, and start-up sequences.

Unit Starting and Operating Conditions

Operating Limits and Piping Prep

Defines operating limits, starting conditions, and piping system cleaning procedures.

Unit and System Checkout

Unit Start-Up Procedures

Steps for unit checkout, system checks, and initial start-up sequences.

Unit Start-Up Procedure

Unit Operating Conditions

Preventive Maintenance Schedule

Component Maintenance Procedures

Guidance for maintaining water coils, filters, drains, motors, cabinets, and refrigerant systems.

Functional Troubleshooting Guide

Power, HP, LP, and Temperature Faults

Troubleshooting steps for power issues, high/low pressure, and temperature faults (Codes 2-5).

Condensate, Voltage, and Performance Faults

Diagnosing condensate overflow, voltage issues, UPS warnings, and short cycling.

Performance Troubleshooting

Unit Operation and Capacity Issues

Diagnosing problems like compressor operation, unit capacity, head pressure, and suction pressure.

Airflow and Environmental Issues

Addressing airflow problems, discharge temperature, humidity, and unit sizing.

Troubleshooting Analysis Forms

Heat Controller H 006 Specifications

General IconGeneral
BrandHeat Controller
ModelH 006
CategoryHeat Pump
LanguageEnglish

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