Heathkit HW-12 - Shipping Instructions

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Under the conditions specified in the Warranty,
replacement parts are supplied without charge;
however, if the Service Center assists you in
locating a defective part (or parts) in your
kit, or installs a replacement part for you,
you may be charged for this service,
HEATHKIT equipment purchased locally and
returned to Heath Company for service must be
accompanied by your copy of the dated sales
receipt from your authorized HEATHKIT deal-
er in order to be eligible for parts replacement
under the terms of the Warranty,
THIS SERVICE POLICY APPLIES ONLY TO
COMPLETED EQUIPMENT CONSTRUCTED IN
ACCORDANCE WITH THE INSTRUCTIONS AS
STATED IN THE MANUAL. Equipment that has
been modified in design will not be accepted
for repair, If there is evidence of acid cure
solder or paste fluxes, the equipment will be
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returned wud repair ed,
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HEATHKIT equipment for special applications,
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Although the Heath Company sincerely welcomes
all comments and suggestions it wo :
possible to design, test, evaluate
responsibility for mnonoséd et
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posed circuit changes for
special purposes, Therefore, such modifications
must be made at the disevetion of the kit builder,
using information available from sources other
than the Heath Company.
Material supplied with HEATHKIT products
has been carefully selected to meet design re-
quirements and ordinarily will fulfill its function
without difficulty. Occasionally, improper op-
eration can be traced to a faulty component,
Should inspection reveal the necessity for re-
placement, write to the Heath Company and
supply all of the following information,
A. Thoroughly identify the part in question by
using the part number and descriptionfound
in the manual Parts List,
B. Identify the type and model number of kit
in which it is used,
C. Mention date of purchase,
D. Describe the nature of defect or reason for
requesting replacement,
The Heath Company will promptly supply the
necessary replacement, PLEASE DO NOT RE-
TURN THE ORIGINAL COMPONENT UNTIL
SPECIFICALLY REQUESTED TO DO SO. Do
not dismantle the component in question as
this will void the guarantee, This replace-
ment policy does not cover the free replace-
ment of. parts that may have been broken or
damaged through careiessness on the part of
the kit builder.
SHIPPING INSTRUCTIONS
In the event that your instrument must be re-
turned for service, these instr uctions should ve
carefully followed,
WARNING: Before returning the Transceiver for
service, insiaii aii tubes. if used, the crysitai
calibrator must be removed and wrapped sep-
araiely, Mount the chassis in the cabinet using
all screws,
Wrap the equipment in heavy paper, exercising
care to prevent damage, Place the wrapped
equipment in a stout carton of such size that
at least three inches of shredded paper, ex-
celsior, or other resilient packing material
can be placed between all sides of the wrapped
equipment and the carton, Close and seal the
carton with gummed paper tape, or alternately,
tie securely with stout cord, Clearly print the
address on the carton as follows:
To: HEATH COMPANY .
Benton Harbor, Michigan
ATTACH A LETTER TO THE OUTSIDE OF THE
CARTON BEARING YOUR NAME, COMPLETE
ADDRESS, DATE OF PURCHASE, AND ABRIEF
DESCRIPTION OF THE DIFFICULT YENCOUN-
TERED. Also, include your name and return
address on the outside of the carton, Preferably
affix one or more "Fragile" or ''Handle With
Care" labels to the carton, or otherwise so mark
with a crayon of bright color, Ship by insured
parcel post or prepaid express; note that a
carrier cannot be held responsible for damage in
transit if, in HIS OPINION, the articie is in-
adequately packed for shipment,