Depending on the model, your washing machine is equipped with various automatic safety
functions. This enables faults to be detected in good time and the safety system can then
react appropriately. These faults are frequently so minor that they can be resolved within a
few minutes.
The washing machine will not start.
Check whether:
• the mains plug is inserted into the socket.
• the wall socket is functioning correctly (use a table lamp or similar appliance to
test it).
• the door is properly closed.
• the "Start/Pause" button has been pressed;
The appliance stops during the programme
Check whether:
• the door has been opened and the "Start/Pause" button not be pressed
• Close the door and press the "Start/Pause" button again.
• check if there is too much foam inside, machine enters kill-foam routine. The
machine will run again automatically after a period.
• the washing machine's safety system has been activated (see "Fault description
table").
Residue from detergent and additives left in the detergent drawer at end of wash.
Check whether:
• The siphon cap are correctly installed in the detergent dispenser and all
parts are Clean (see “Care And Maintenance”).
Sufficient water is entering. The mesh filters of the water supply could be
• Blocked (see “Care And Maintenance”).
Machine vibrates during spin cycle.
Check whether:
• the washing machine is level and standing firmly on all four feet;
• the transport bolts have been removed. Before using the machine, it is imperative
that the transport bolts are removed.
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