Helmer PC1200i - Service Manual

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360096-1/P

Platelet Incubator Service Manual

i.Series

®

and Horizon Series™

Countertop

i.Series

PC100i, PC900i, PC1200i

PC100h, PC900h, PC1200h

Floor

i.Series

PC2200i, PC3200i, PC4200i

PC2200h, PC3200h, PC4200h

Table of Contents

Default Chapter3
- Table of Contents3
1 About this Manual6
- Safety Precautions and Symbols6
- Product Labels7
- Control System8
- Temperature Probes8
- Chart Recorder9
I.series ® Models10
2 Installation and Configuration10
- Install Batteries for Backup Power10
- Platelet Agitator and Platelet Incubator Compatibility10
- Install a Platelet Agitator in the Platelet Incubator11
- External Monitoring Devices11
- Configure Drawers (Pc4200I)12
- Drawer Labels12
3 Temperature Monitor Settings13
- Home Screen14
- Main Screen15
- Change Configuration Password16
- Calibrate Temperature Probes16
- Factory Default Settings17
- Alarm Reference17
- Alarm Settings18
- Alarm Tests21
- Agitrak™ System25
- Additional System Settings26
- Event Log30
- System Firmware Upgrade31
- Reset the I.center Monitoring System31
- View Manufacturer and Product Information31
4 Temperature Controller Setpoints32
- Level 1 Parameters and Values33
- Level 2 Parameters and Values34
- Level 3 Parameters and Values34
- Level 4 Parameters and Values35
- Platelet Incubator Setpoint35
- Calibrate the Temperature Controller Display36
5 Maintenance37
- Recharge Refrigerant37
- I.center Batteries38
- Motion Alarm Battery (Pc4200I)38
- Clean the Platelet Incubator39
- Lubricate the Drawer Slides (Pc4200I)39
- Lubricate and Service Internal Parts (Pc4200I)40
6 Troubleshooting41
- General Operation Problems41
- Chamber Temperature Problems43
- Alarm Activation Problems43
- Testing Problems45
- Condensation Problems46
7 I.series Parts47
8 Schematics54
- Pc100I, Pc900I, Pc1200I (100/115 V)54
- Pc100I, Pc900I, Pc1200I (230 V)55
- Pc2200I (115 V)56
- Pc2200I (230 V)57
- Pc3200I (115 V)58
- Pc3200I (230 V)59
- Pc4200I (115 V)60
- Pc4200I (230 V)61
9 I.center Screen Reference62
Horizon Series™ Models64
10 Installation And Configuration64
- Install Battery for Backup Power64
- Platelet Agitator and Platelet Incubator Compatibility64
- Install a Platelet Agitator in the Platelet Incubator65
- External Monitoring Devices65
- Configuring Drawers (Pc4200H)66
- Drawer Labels67
11 Alarm Settings68
- Temperature and Power Failure Alarm Volume68
- Motion Alarm (Pc4200H)69
- Alarm Tests70
12 Temperature Controller Setpoints73
- Level 1 Parameters and Values74
- Level 2 Parameters and Values75
- Level 3 Parameters and Values75
- Level 4 Parameters and Values76
- Change the Platelet Incubator Setpoint76
- Calibrate the Temperature Controller Display76
13 Maintenance78
- Recharge Refrigerant78
- Power Failure Alarm Battery79
- Motion Alarm Battery (Pc4200H)79
- Clean the Platelet Incubator80
- Lubricate the Drawer Slides (Pc4200H)80
- Lubricate and Service Internal Parts (Pc4200H)81
15 Horizon Parts87
16 Schematics94
- Pc100H, Pc900H, Pc1200H (100/115 V)94
- Pc100H, Pc900H, Pc1200H (230 V)95
- Pc2200H (115 V)96
- Pc2200H (230 V)97
- Pc3200H (115 V)98
- Pc3200H (230 V)99
- Pc4200H (115 V)100
- Pc4200H (230 V)101
Appendix A: Compliance102
Appendix B: Warranty103

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Operation Manual90 pages

Questions and Answers

W
William SimmonsSep 23, 2025
What to do if the main power switch is on, and the doors are closed, but the built-in platelet agitator is not agitating (PC4200i) in my Helmer Accessories?
- J
  John WellsSep 23, 2025
  If the main power switch is on, and the doors are closed, but the built-in platelet agitator is not agitating, confirm the hinge cams are not damaged and replace if necessary. Also, confirm the door gaskets are sealing completely and replace the door gasket if necessary. Confirm that all circuit breakers are seated and push the circuit breaker to reset it if necessary.
B
Brooke SchultzAug 25, 2025
How to fix inaudible alarms on Helmer Accessories platelet incubator?
- T
  tracygonzalesAug 26, 2025
  If your platelet incubator is in an alarm condition but the alarms are not audible, first verify that the audible alarms are not muted. If the time remaining on the Mute timer is greater than five minutes, change the Mute timer value to five minutes and wait until the timer resets. Also, check the volume and adjust it if necessary. Verify whether the active alarm should be communicated audibly and ensure that the audible alarm time delay has elapsed or change the alarm delay.
D
Diane BoydAug 27, 2025
Why is the chamber temperature displayed incorrectly on my Helmer Accessories?
- P
  Patricia RyanAug 27, 2025
  If the chamber temperature displayed is higher or lower than the actual temperature, it may be because the monitor is not calibrated. Confirm the upper temperature probe is reading correctly and calibrate the probe if necessary. It could also be that the digital electronics are locked due to a power interruption; in this case, reset the monitoring system.
L
Larry ClarkAug 27, 2025
What should I do if the main power switch is on, but the temperature controller is not working on my Helmer Accessories?
- R
  Robert JamesAug 27, 2025
  If the main power switch is on, but the temperature controller is not working, check the connections between the terminal board and temperature controller, securing them if necessary. Also, confirm the terminal board is supplying power to the temperature controller. If needed, replace the temperature controller or terminal board.
A
andrew01Nov 22, 2025
What to do if the main power switch is on but nothing is working on my Helmer Accessories?
- J
  Jenny McknightNov 22, 2025
  If the main power switch is on, but nothing is working, here are some things to check: * Verify power at the outlet and repair or connect to a different outlet if necessary. * Check the condition of the power cord and replace it if it's in poor condition. Also, check that the voltage through the cord is appropriate, and replace the cord if it is not. * For all models except 115 V floor models, check that connections between the power cord and power connector are secure and that the voltage through the power connector is appropriate. Replace the power connector if it is not. * For 230 V countertop models and all 100/115 V models, confirm that all circuit breakers are seated. Push the circuit breaker to reset if necessary. * For 230 V floor models, verify the fuse has not blown an...
C
Charles YoungSep 14, 2025
What causes excessive water in the chamber of my Helmer Accessories?
- A
  annewilliamsSep 14, 2025
  Excessive water in the chamber can be caused by humid air entering the chamber. Confirm the platelet incubator is level and the doors are aligned, closing tightly, and sealing correctly.
T
tylermartinSep 12, 2025
Why is the No Battery alarm activating sporadically on my Helmer Accessories?
- D
  Daniel JohnsonSep 12, 2025
  If the No Battery alarm is activating sporadically, replace the backup batteries for the monitoring system, as the battery voltage level on the backup batteries may be low.
J
Jo SinghSep 13, 2025
Why is there excessive humidity on the doors of my Helmer Accessories?
- S
  Samantha CarlsonSep 13, 2025
  Excessive humidity on the doors can be caused by humid air entering the chamber. Confirm the platelet incubator is level and the doors are aligned, closing tightly, and sealing correctly. It can also be due to a high relative humidity around the platelet incubator, so confirm the platelet incubator is placed appropriately.
M
markwestSep 5, 2025
How to improve the readability of the display on the Helmer Accessories monitoring system?
- C
  campososcarSep 5, 2025
  If the display on the monitoring system is hard to read, change the screen contrast.
J
John ParkerSep 3, 2025
Why is the motion alarm active even though the platelet agitator is moving in my Helmer Accessories?
- D
  David FuentesSep 3, 2025
  If the motion alarm is active, but the platelet agitator is moving, it could be because a Horizon Series platelet agitator is installed, but the alarm for the corresponding position was not disabled. Disable the motion alarm for that position. If you have a model without a built-in platelet agitator, verify agitation information is being received on the platelet incubator’s monitoring system. Verify the data cable is connected securely to the platelet agitator and the corresponding port in the platelet incubator, and tighten the connections if necessary.

Summary

About this Manual

Safety Precautions and Symbols

Explains symbols used in the document and on the unit for safety.

Installation and Configuration

Install Batteries for Backup Power

Instructions for installing backup batteries for power loss protection.

Temperature Monitor Settings

Change Configuration Password

Steps to change the configuration password.

Calibrate Temperature Probes

Procedure for calibrating temperature probes for accuracy.

Factory Default Settings

How to restore factory default settings for various parameters.

Alarm Settings

How to adjust alarm volume, pulse, and setpoints.

Temperature Controller Setpoints

Platelet Incubator Setpoint

How to change the main temperature setpoint.

Change the Platelet Incubator Setpoint

Calibrate the Temperature Controller Display

Procedure to calibrate the temperature controller display.

Maintenance

Recharge Refrigerant

Instructions for recharging the refrigerant.

i.Center Batteries

Information on testing and replacing i.Center backup batteries.

Power Failure Alarm Battery

Motion Alarm Battery (PC4200 i)

Details on testing and replacing the motion alarm battery.

Motion Alarm Battery (PC4200 h)

Troubleshooting

General Operation Problems

Troubleshooting steps for common operational issues.

Chamber Temperature Problems

Troubleshooting issues related to chamber temperature.

Alarm Activation Problems

Steps to resolve problems with alarm activation.

Condensation Problems

Diagnosing and resolving condensation issues.

Schematics

PC100 i, PC900 i, PC1200 i (100;115 V)

Schematic diagram for PC100i, PC900i, PC1200i (100/115 V) models.

PC100 h, PC900 h, PC1200 h (100;115 V)

PC100 i, PC900 i, PC1200 i (230 V)

Schematic diagram for PC100i, PC900i, PC1200i (230 V) models.

PC100 h, PC900 h, PC1200 h (230 V)

PC2200 i (115 V)

PC2200 h (115 V)

PC2200 i (230 V)

PC2200 h (230 V)

PC3200 i (115 V)

PC3200 h (115 V)

PC3200 i (230 V)

PC3200 h (230 V)

PC4200 i (115 V)

PC4200 h (115 V)

PC4200 i (230 V)

PC4200 h (230 V)

Horizon Series Models

Installation and Configuration

Alarm Settings

Temperature and Power Failure Alarm Volume

Motion Alarm (PC4200 h)

Alarm Tests

Procedures for testing various alarms on Horizon models.

Helmer PC1200i Specifications

General

Brand	Helmer
Model	PC1200i
Category	Accessories
Language	English

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