Helmer PC100i - User Manual

Other manuals for Helmer PC100i

Service Manual104 pages

Questions and Answers

F
fharrisSep 23, 2025
What to do if the main power switch is on, and the doors are closed, but the built-in platelet agitator is not agitating (PC4200i) in my Helmer Accessories?
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  Elizabeth RoweSep 23, 2025
  If the main power switch is on, and the doors are closed, but the built-in platelet agitator is not agitating, confirm the hinge cams are not damaged and replace if necessary. Also, confirm the door gaskets are sealing completely and replace the door gasket if necessary. Confirm that all circuit breakers are seated and push the circuit breaker to reset it if necessary.
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Jennifer CarrAug 26, 2025
How to fix inaudible alarms on Helmer Accessories platelet incubator?
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  Sara EdwardsAug 26, 2025
  If your platelet incubator is in an alarm condition but the alarms are not audible, first verify that the audible alarms are not muted. If the time remaining on the Mute timer is greater than five minutes, change the Mute timer value to five minutes and wait until the timer resets. Also, check the volume and adjust it if necessary. Verify whether the active alarm should be communicated audibly and ensure that the audible alarm time delay has elapsed or change the alarm delay.
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Carlos MckayAug 26, 2025
Why is the chamber temperature displayed incorrectly on my Helmer Accessories?
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  Lisa HoltAug 27, 2025
  If the chamber temperature displayed is higher or lower than the actual temperature, it may be because the monitor is not calibrated. Confirm the upper temperature probe is reading correctly and calibrate the probe if necessary. It could also be that the digital electronics are locked due to a power interruption; in this case, reset the monitoring system.
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Yvette ShafferAug 27, 2025
What should I do if the main power switch is on, but the temperature controller is not working on my Helmer Accessories?
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  Sharon StantonAug 27, 2025
  If the main power switch is on, but the temperature controller is not working, check the connections between the terminal board and temperature controller, securing them if necessary. Also, confirm the terminal board is supplying power to the temperature controller. If needed, replace the temperature controller or terminal board.
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Amber PetersonNov 22, 2025
What to do if the main power switch is on but nothing is working on my Helmer Accessories?
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  alexanderchristopherNov 22, 2025
  If the main power switch is on, but nothing is working, here are some things to check: * Verify power at the outlet and repair or connect to a different outlet if necessary. * Check the condition of the power cord and replace it if it's in poor condition. Also, check that the voltage through the cord is appropriate, and replace the cord if it is not. * For all models except 115 V floor models, check that connections between the power cord and power connector are secure and that the voltage through the power connector is appropriate. Replace the power connector if it is not. * For 230 V countertop models and all 100/115 V models, confirm that all circuit breakers are seated. Push the circuit breaker to reset if necessary. * For 230 V floor models, verify the fuse has not blown an...
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vreyesSep 14, 2025
What causes excessive water in the chamber of my Helmer Accessories?
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  Brandon MatthewsSep 14, 2025
  Excessive water in the chamber can be caused by humid air entering the chamber. Confirm the platelet incubator is level and the doors are aligned, closing tightly, and sealing correctly.
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Kelly WatkinsSep 12, 2025
Why is the No Battery alarm activating sporadically on my Helmer Accessories?
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  Nicole LeeSep 12, 2025
  If the No Battery alarm is activating sporadically, replace the backup batteries for the monitoring system, as the battery voltage level on the backup batteries may be low.
F
Frank SmithSep 13, 2025
Why is there excessive humidity on the doors of my Helmer Accessories?
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  Victoria NelsonSep 13, 2025
  Excessive humidity on the doors can be caused by humid air entering the chamber. Confirm the platelet incubator is level and the doors are aligned, closing tightly, and sealing correctly. It can also be due to a high relative humidity around the platelet incubator, so confirm the platelet incubator is placed appropriately.
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Pamela Lopez MDSep 5, 2025
How to improve the readability of the display on the Helmer Accessories monitoring system?
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  Bradley ChavezSep 5, 2025
  If the display on the monitoring system is hard to read, change the screen contrast.
C
Christopher MillerSep 3, 2025
Why is the motion alarm active even though the platelet agitator is moving in my Helmer Accessories?
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  Douglas CarterSep 3, 2025
  If the motion alarm is active, but the platelet agitator is moving, it could be because a Horizon Series platelet agitator is installed, but the alarm for the corresponding position was not disabled. Disable the motion alarm for that position. If you have a model without a built-in platelet agitator, verify agitation information is being received on the platelet incubator’s monitoring system. Verify the data cable is connected securely to the platelet agitator and the corresponding port in the platelet incubator, and tighten the connections if necessary.