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TECHNICAL SUPPORT
If you encounter a problem with your product, please go to http://ts.hercules.com and select your
language. From there you will be able to access various utilities (Frequently Asked Questions
(FAQ), the latest versions of drivers and software) that may help to resolve your problem. If the
problem persists, you can contact the Hercules products technical support service (“Technical
Support”):
By email:
To reach our Technical Support via email, you must first register online on the
http://ts.hercules.com/ website. The information that you provide will help our technicians to
resolve your problem as quickly as possible.
Click on Product Registration and follow the instructions displayed onscreen.
If you have already registered your product, please enter your user info in the Username and
Password fields, then click on Login.
By telephone (if you do not have Internet access):
Hours of operation and telephone numbers are subject to change. Please visit
http://ts.hercules.com for the most up-to-date Technical Support contact information.
United Kingdom