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HikRobot SC3000 Series - Chapter 8: FAQ; Device Not Listed; Image Quality Issues

HikRobot SC3000 Series
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SC3000 Series Vision Sensor Quick Start Guide
22
Chapter 8 FAQ (Frequently Asked Question)
8.1 Why the client software cannot list devices?
Reason
Device is not started up normally.
Network connection exception occurs.
Solution
Check device power wiring (observe PWR indicator).
Check network connection (observe LNK indicator). Ensure the device and the PC are in the
same network segment.
8.2 Why the image is not smooth in live view?
Reason
The network transmission speed is not up to 100 Mbps.
Solution
Check if the network transmission speed is up to 100 Mbps.
8.3 Why the image is very dark?
Reason
The brightness of light source is not enough.
Exposure and gain values are too small.
Solution
Increase the brightness of light source, or use brighter lamps.
Increase exposure and gain values according to actual demands.
8.4 Why there is no image in live view?
Reason
Although trigger mode is enabled, there is no trigger signal.

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