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HIKVISION DS-9632NI-I16 User Manual

HIKVISION DS-9632NI-I16
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Network Video Recorder User Manual
298
If not, please contact the engineer from Hikvision to do the further process.
The IP camera frequently goes online and offline and the status of it displays as
“Disconnected”.
Possible Reasons:
The IP camera and the NVR versions are not compatible.
Unstable power supply of IP camera.
Unstable network between IP camera and NVR.
Limited flow by the switch connected with IP camera and NVR.
Step 1 Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and
view the firmware version of connected IP camera.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view
the firmware version of NVR.
Step 2 Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC
connects with the IP camera.
Step 3 Verify the network between IP camera and NVR is stable.
3) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
4) Open the Super Terminal, use the ping command and keep sending large data packages to
the connected IP camera, and check if there exists packet loss.
Simultaneously press Ctrl and C to exit the ping command.
Example: Input ping 172.6.22.131 l 1472 f.
Step 1 Verify the switch is not flow control.
Check the brand, model of the switch connecting IP camera and NVR, and contact with the
manufacturer of the switch to check if it has the function of flow control. If so, please turn it
down.
Step 2 Check if the fault is solved by the step 1 to step 4.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.

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HIKVISION DS-9632NI-I16 Specifications

General IconGeneral
Input bandwidth320 Mbit/s
Output bandwidth256 Mbit/s
Maximum resolution3840 x 2160 pixels
Alarm input channels16
Video input channels32 channels
Alarm output channels8
Supported resolutions3840 x 2160, 3840 x 2160, 2560 x 1440, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720, 1024 x 768
Video recording modes1080p, 2160p
Video formats supportedH.264, H.264+, H.265, MPEG4
Audio RCA inputs1
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN data rates10, 100, 1000 Mbit/s
Power over Ethernet (PoE)Yes
Ethernet LAN (RJ-45) ports2
Wi-FiNo
HDD capacity0 GB
HDD interfaceSerial ATA
Maximum storage capacity96 TB
Number of HDDs installed0
Power supply300 W
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (typical)45 W
Operating temperature (T-T)-10 - 55 °C
Operating relative humidity (H-H)10 - 90 %
Product colorBlack
Rack capacity3U
Weight and Dimensions IconWeight and Dimensions
Depth496 mm
Width445 mm
Height146 mm
Weight12500 g

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