HIKVISION DS-PHA20-P User Manual

When using APP to add devices, it is prompted that the device fails to be added, the device could
not be found, etc.
Soluon:
Check the web page: whether the Hik-Connect is oine.
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center
Fault Descripon:
Aer the alarm is triggered, the app/4200/ alarm center does not receive the alarm message.
Soluon:
"Message push" - "alarm and tamper-proof noce" is not enabled. You should enable "alarm and
tamper-proof
noce".
A.2 Mutual Exclusion of
Funcons
A.2.1 Unable to Enter Registraon Mode
Fault Descripon:
Click the panel funcon key, and prompt key invalid.
Soluon:
The panel is in "AP" mode. Switch the panel to "staon" mode, and then try to enter the
registraon mode again.
A.2.2 Unable to Enter RF Signal Query Mode
Fault Descripon:
Double-click the control panel funcon key, and the prompt buon invalid.
Soluon:
The panel is in "AP" mode. Soluon: switch the panel to "staon" mode, and then try to enter the
RF signal query mode again.
A.3 Zone Fault
A.3.1 Zone is Oine
Fault Descripon:
View status of zones which displays oine.
Hybrid Security Control Panel User Manual
100

HIKVISION DS-PHA20-P Specifications

General

Brand	HIKVISION
Model	DS-PHA20-P
Category	Control Panel
Language	English