Boilovers, melts, and
hot sugary spills on
the glass
Remove these immediatelywith a fish
slice, palette knife or razor blade
scraper suitable for ceramic glass
cooktops, but beware of hot cooking
zone surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil ata 30°
angle and scrape the soiling or spill
to a cool area of the cooktop.
3. Clean the soiling or spill up with a
dish cloth or paper towel.
4.
Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
• Remove stains left by melts
and sugary food or spillovers
assoon as possible. If left to
cool on the glass, they may be
difficult to remove or even
permanently damage the glass
surface.
• Cut hazard: when the safety
cover is retracted, the blade in a
scraper is razor-sharp. Use with
extreme care and always store
safely and out of reach of
children.
Spillovers on
the touch
controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area with a
clean damp sponge or cloth.
4. Wipe the area completelydry with a
paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you
wipe the touch control area dry
before turning the cooktop back
on.
Problem Possible causes What to do
The cooktop
cannot Be turned
on.
No power. Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls are
unresponsive.
The controls are locked. Unlock the controls. See section
‘Using your ceramic cooktop’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film of water
over the controls or you may be
using the tip of your finger when
touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.