Homelite Trimlite UT20004 - Spool Retainer and Grass Wrapping Issues

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PROBLEM POSSIBLE CAUSE SOLUTION
IF THESE SOLUTIONS DO NOT SOLVE THE PROBLEM CONTACT YOUR AUTHORIZED SERVICE DEALER.
1. Clean threads and lubricate with grease - if no
improvement, replace the spool retainer.
1. Cut tall grass from the top down to prevent
wrapping.
2. Operate trimmer at full throttle.
Spool retainer hard to turn:
Grass wraps around
driveshaft housing and string
head:
1. Screw threads are dirty or dam-
aged.
1. Cutting tall grass at ground level.
2. Operating trimmer at part throt-
tle.