64
CONSUMER INFORMATION
Customer Service Information
Honda Power Equipment dealership personnel are trained professionals.
They
should be able to answer any question you may have. If you
encounter a problem that your dealer does not solve to your
satisfaction, please discuss it with the dealership’s management.
The Service Manager or General Manager can help. Almost all problems
are solv
ed in this way.
If you are dissatisfied with the decision made by the dealership’s
manag
e
ment, contact the Honda Power Equipment Customer Relations
Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Or telephone: (770) 497-6400 8:30 am to 7:00 pm ET
When you write or call, please give us this information:
• Model and serial numbers (see page 56)
• Name of the dealer who sold the generator to you
• Name and address of the dealer w
ho services y
our generator
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
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