Xenon/Granit User Guide xvii
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the Technical Support 
portal and report a problem, go to www.hsmcontactsupport.com.
For our latest contact information, see www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service 
centers throughout the world. To obtain warranty or non-warranty service, return 
your product to Honeywell  (postage paid) with a copy of the dated purchase 
record. To learn more, go to www.honeywellaidc.com and select Service & Repair at 
the bottom of the page.
Note: The following paragraph is used only in Mobility User Guides:
For ongoing and future product quality improvement initiatives, the terminal 
comes equipped with an embedded device lifetime counter function. Honeywell 
may use the lifetime counter data for future statistical reliability analysis as well as 
ongoing quality, repair and service purposes.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and click Get Resources > 
Product Warranty.