Why does my Honeywell Barcode Reader have no LEDs, beep, or laser?
If the Honeywell Barcode Reader has no LEDs, beep, or laser, a power supply may be needed. Some host systems cannot supply enough current to power Voyager. No power may be supplied to the unit from host.
Why does the data received from my Honeywell MS9500 Voyager look incorrect?
If the host is receiving data from the Honeywell Barcode Reader, but the data doesn't look correct, check that the scanner and the host are configured for the same interface parameters. The scanner and host may not be configured for the same interface parameters.
How to fix dropped characters on my Honeywell Barcode Reader?
If characters are being dropped by the Honeywell Barcode Reader, add some inter-character delay to the transmitted output by using the MetroSelect Single-Line Configuration Guide. Inter-character delay needs to be added to the transmitted output.
Why is the data from my Honeywell MS9500 Voyager incorrect after scanning?
If the Honeywell Barcode Reader scans but the data is not correct, make sure that the proper PC type AT, PS2 or XT is selected, verify the correct country code and data format is selected and adjust the inter-character delay symptom. The unit’s configuration may not be correct.
How to stop my Honeywell MS9500 Voyager Barcode Reader from transmitting each character twice?
If the Honeywell Barcode Reader is transmitting each character twice, increase the interscan code delay setting and adjust whether the F0 break is transmitted. It may be necessary to try this in both settings. The unit’s configuration may not be correct.
What to do if my Honeywell Barcode Reader locks up after the first scan?
If the Honeywell Barcode Reader scans a bar code, but locks up after the first scan and the red LED stays on, it means the unit is configured to support some form of host handshaking but isn't receiving the signal. If the unit is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that the host cable and host are supporting the handshaking properly.
Why does my Honeywell MS9500 Voyager Barcode Reader beep for some barcodes but not others?
If the Honeywell Barcode Reader beeps at some bar codes but NOT for others of the same bar code symbology, check if it is a check digit/character or border problem. The bar code may have been printed incorrectly.
What does it mean when my Honeywell MS9500 Voyager Barcode Reader beeps twice after scanning?
If your Honeywell Barcode Reader scans, communicates, and beeps twice, adjust the same symbol timeout for a longer time. The same symbol timeout may be set too short.
How to troubleshoot a Honeywell MS9500 Voyager with no LEDs, beep, or laser?
If the Honeywell Barcode Reader has no LEDs, beep, or laser, check the transformer, the outlet and power strip, and ensure the cable is plugged into the unit. No power may be supplied to the unit.
Why doesn't my Honeywell Barcode Reader communicate with the host, even after powering up and scanning?
If the Honeywell Barcode Reader will power-up and scan but does not communicate properly to the host, check to make sure that the baud rate and parity of the scanner and the communication port match and that the program is looking for 'RS232' data. The com port at the host may not be working or not configured properly.
General| Scanning Speed | Up to 100 scans per second |
|---|---|
| Type | Laser |
| Interface | USB, RS232, Keyboard Wedge |
| Light Source | 650 nm laser |
| Decode Capability | 1D barcodes |
| Operating Temperature | 0°C to 50°C |
| Humidity | 5% to 95% (non-condensing) |
| Drop Resistance | 1.5 meters |
| Light Levels | Up to 100, 000 lux |
| Resolution | 0.127 mm (5.0 mil) |
| Power Source | 5 VDC |
Identifies the numbered components of the MS9500 Voyager and MS9540 VoyagerCG scanners and their functions.
Step-by-step guide for installing the scanner using RS232, Laser Emulation, and Light Pen emulation interfaces.
Instructions for installing the scanner using the Integrated USB interface (Full Speed and Low Speed).
Explains how to use the CodeGate feature and the Manual Activation Mode for scanning bar codes.
Details the indicator patterns (tones, LEDs) that signify scanner failure modes.
Troubleshooting steps for common issues across all interfaces, including power and basic operation problems.
Provides critical safety warnings regarding hazardous laser light exposure and proper scanner usage.
Lists contact information for technical assistance and support offices worldwide for installation and troubleshooting.
Provides information on obtaining warranty or non-warranty service and repair for Honeywell products.
To Next Page