Why is the data transmitted by my Honeywell MS9500 Voyager Barcode Reader incorrect?
If your Honeywell Barcode Reader scans, but the data transmitted to the host is incorrect, verify that the unit’s data format matches that required by the host and that the unit is connected to the proper host port. The unit’s data format may not match the host system’s requirements.
What if my Honeywell Barcode Reader powers up but doesn't scan or beep?
If your Honeywell Barcode Reader powers up, but does not scan and/or beep, verify that the bar code being scanned falls into the configured criteria. The scanner defaults to a minimum of 3 character bar code. The bar code being scanned may not satisfy the configured criteria for character length lock or minimum length.
Why doesn't my Honeywell MS9500 Voyager scan or beep after powering up?
If the Honeywell Barcode Reader powers up, but does not scan and/or beep, verify that the type of bar code being read has been selected. UPC/EAN, Code 39, interleaved 2 of 5, Code 93, Code 128 and Codabar are enabled by default. The unit is possibly trying to scan a particular symbology that is not enabled.
What to do if my Honeywell Barcode Reader scans but shows no data?
If your Honeywell Barcode Reader scans the bar code but there is no data, ensure the scanner is configured for the appropriate mode. The unit’s configuration may not be correct.
What to do if my Honeywell Barcode Reader locks up after the first scan?
If the Honeywell Barcode Reader scans a bar code, but locks up after the first scan and the red LED stays on, it means the unit is configured to support some form of host handshaking but isn't receiving the signal. If the unit is setup to support ACK/NAK, RTS/CTS, XON/XOFF or D/E, verify that the host cable and host are supporting the handshaking properly.
How to stop my Honeywell MS9500 Voyager Barcode Reader from transmitting each character twice?
If the Honeywell Barcode Reader is transmitting each character twice, increase the interscan code delay setting and adjust whether the F0 break is transmitted. It may be necessary to try this in both settings. The unit’s configuration may not be correct.
Why is the data from my Honeywell MS9500 Voyager incorrect after scanning?
If the Honeywell Barcode Reader scans but the data is not correct, make sure that the proper PC type AT, PS2 or XT is selected, verify the correct country code and data format is selected and adjust the inter-character delay symptom. The unit’s configuration may not be correct.
How to fix dropped characters on my Honeywell Barcode Reader?
If characters are being dropped by the Honeywell Barcode Reader, add some inter-character delay to the transmitted output by using the MetroSelect Single-Line Configuration Guide. Inter-character delay needs to be added to the transmitted output.
Why does the data received from my Honeywell MS9500 Voyager look incorrect?
If the host is receiving data from the Honeywell Barcode Reader, but the data doesn't look correct, check that the scanner and the host are configured for the same interface parameters. The scanner and host may not be configured for the same interface parameters.
General| Scanning Speed | Up to 100 scans per second |
|---|---|
| Type | Laser |
| Interface | USB, RS232, Keyboard Wedge |
| Light Source | 650 nm laser |
| Decode Capability | 1D barcodes |
| Operating Temperature | 0°C to 50°C |
| Humidity | 5% to 95% (non-condensing) |
| Drop Resistance | 1.5 meters |
| Light Levels | Up to 100, 000 lux |
| Resolution | 0.127 mm (5.0 mil) |
| Power Source | 5 VDC |
Identifies the numbered components of the MS9500 Voyager and MS9540 VoyagerCG scanners and their functions.
Step-by-step guide for installing the scanner using RS232, Laser Emulation, and Light Pen emulation interfaces.
Instructions for installing the scanner using the Integrated USB interface (Full Speed and Low Speed).
Explains how to use the CodeGate feature and the Manual Activation Mode for scanning bar codes.
Details the indicator patterns (tones, LEDs) that signify scanner failure modes.
Troubleshooting steps for common issues across all interfaces, including power and basic operation problems.
Provides critical safety warnings regarding hazardous laser light exposure and proper scanner usage.
Lists contact information for technical assistance and support offices worldwide for installation and troubleshooting.
Provides information on obtaining warranty or non-warranty service and repair for Honeywell products.
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