25
ERROR CODE GUIDE
EN
CODE POSSIBLE CAUSE POSSIBLE SOLUTIONS
P1
Water tank not installed
or positioned correctly
This only appears for model TP70PWK / TP70PWKN /
TP70PWKNR with Built-in Drain Pump. Position the water
tank correctly into the unit. Unit will not operate until the
water tank is secured in the correct position.
EH Humidity sensor failure Please contact the service center.
E1 / E2
Temperature
sensor failure
Please contact the service center.
E3
Refrigeration System
Protection
If E3 appears, check if the ambient room temperature
has exceeded 89.6
o
F (32
o
C). If yes, the unit may not run
until the room ambient temperature has reduced to
below 86
o
F (30
o
C) for at least 2 hours, or try to remove the
unit to a cooler room for at least 2 hours before running
dehumidification mode again.
If the E3 appears again in 2 hours, please contact the
service center.
E5
Abnormal Pumping
Drainage
Check that Auto Drain Pump Tube and Auto Drain Pump
Cap is connected and properly installed onto the Drain
Outlet.
Check the seal washer (transparent) in drain tube cap is
properly installed in side.
Check that the Direct Drain Outlet is clean and not jammed
by sediments collected on and around the outlet.
Check to see that the correct Auto Drain Tube is being used
(the dehumidifier comes with a 16ft/ 5m long Auto Drain
Pump Tube. The tube should not be longer than 16ft/ 5m.
Check that the Auto Drain Pump Cap is securely screwed
onto the Drain Outlet and no leakage is occurring due to
unsecure connection.
If all checking is satisfied,unplug the dehumidifier and
drain off water in bucket manually then plug the products
to run again.
If E5 appear again,please contact the consumer service
center.
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