CHAPTER
11
Voyager XP User Guide 207
MAINTENANCE AND 
TROUBLESHOOTING
Repairs
Repairs and/or upgrades are not to be performed on this product. These services 
are to be performed only by an authorized service center (see Customer Support on 
page xv).
Maintenance
Your device provides reliable and efficient operation with a minimum of care. 
Although specific maintenance is not required, the following sections describe 
periodic checks to ensure dependable operation.
Clean the Scanner
The scanner or base’s housing may be cleaned with a soft cloth dampened with 
water or a mild detergent-water solution. If a mild detergent solution is used, wipe 
the scanner or base with a clean cloth dampened only with water to remove any 
detergent residue. 
Caution:   Do not submerge the scanner in water. Do not use abrasive 
wipes or cloths on the scanner’s window. Abrasive wipes may 
scratch the window. Never use solvents (e.g., acetone) on the 
housing or window. Solvents may damage the finish or the 
window.
Caution:   Ensure all components are dry prior to mating the scanner with 
charging accessories or other peripheral devices. Mating wet 
components may cause damage not covered by the warranty.