HotSpring Vista User Manual

HotSpring Vista

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Owner

’

s Manual

Table of Contents

Questions and Answers:

T
Tammy SolisAug 21, 2025
What to do if my HotSpring Vista Hot Tub is not heating up, but the jets and light are working?
- C
  Cheryl HenryAug 21, 2025
  If your HotSpring Hot Tub isn't heating up, but the jets and light are working, with the Green logo "Ready" and Blue logo "Power" indicators blinking, it could be due to an open integrated pressure switch or a tripped circulation pump thermal cut-off. Here’s what you should do: * Check for clogged filters. The integrated pressure switch will reset when the flow of water through the heater has been restored. Call for service if the heater trips frequently. * Check for clogged filters or air locks in plumbing. Disconnect power to the spa and allow the circulation pump to cool. The circulation pump thermal cut-off will reset when the pump has cooled and power is reapplied. Call for service if the circulation pump thermal cut-off trips frequently.
J
John ReeseAug 26, 2025
What to do if my HotSpring Vista Hot Tub has a water odor?
- H
  Hannah CarterAug 27, 2025
  If your HotSpring Hot Tub has a water odor, it could be due to excessive organics in the water, improper sanitization, or low pH. Here's what you can do: * Shock the spa with sanitizer. * Add sanitizer. * Adjust the pH to the recommended range.
C
Cole BonillaAug 27, 2025
What to do if my HotSpring Hot Tub has a chlorine odor?
- C
  cynthiasuttonAug 27, 2025
  If your HotSpring Hot Tub has a chlorine odor, it could be due to a high chloramine level or low pH. To fix this, shock the spa with sanitizer and adjust the pH to the recommended range.
C
Cheryl MartinAug 29, 2025
What to do if my HotSpring Vista Hot Tub is inoperative?
- J
  John ClarkAug 29, 2025
  If your entire HotSpring Hot Tub is inoperative, it could be due to a power failure, a tripped GFCI, a tripped heater high-limit thermostat, or the spa lock being activated. Here's what you can do: * Check the power source. * Reset the GFCI. If it won't reset, call for service. * Disconnect power for at least thirty seconds to reset the heater high limit. Check for clogged filters. If tripping continues, call for service. * Deactivate the spa lock.
J
joshuacookAug 31, 2025
What to do if my HotSpring Hot Tub has algae growth?
- T
  Tiffany JohnsonAug 31, 2025
  If you notice algae growth in your HotSpring Hot Tub, it's likely due to high pH or low sanitizer levels. You can address this by shocking the spa with sanitizer and adjusting the pH, and by shocking the spa with sanitizer and maintaining the sanitizer level.
M
Matthew ScottSep 1, 2025
Why are the jets weak in my HotSpring Hot Tub?
- M
  Margaret MezaSep 1, 2025
  Weak or surging jets in your HotSpring Hot Tub can be caused by a low water level, clogged filters, or a closed Comfort Control lever. To fix this, add water, clean the filters, or open the Comfort Control lever.
K
Kaitlin PattonSep 3, 2025
Why is the Green Logo "Ready" indicator blinking on my HotSpring Hot Tub?
- E
  Edward WilsonSep 3, 2025
  If the Green Logo "Ready" indicator is blinking on your HotSpring Hot Tub, it indicates a temperature sensor problem. To resolve this, disconnect power for at least thirty seconds. If the blinking continues, call for service.
J
James ParkerSep 5, 2025
Why is the Blue Logo "Power" indicator blinking on my HotSpring Hot Tub?
- E
  Erin NelsonSep 5, 2025
  If the Blue Logo "Power" indicator is blinking on your HotSpring Hot Tub, it means the heater high-limit thermostat has tripped. To fix this, disconnect power for at least thirty seconds to reset the heater high limit. If it won't reset, check for clogged filters. If tripping continues, call for service.
A
April DouglasSep 6, 2025
What to do if my HotSpring Vista light is inoperative?
- J
  Joseph MillerSep 6, 2025
  If the light in your HotSpring Hot Tub is inoperative, it could be due to the spa lock being activated or a faulty light wiring or assembly. To resolve this, deactivate the spa lock or replace the light assembly.
M
morrisdeniseSep 8, 2025
What to do if my HotSpring Vista water smells musty?
- T
  torresvincentSep 8, 2025
  If your HotSpring Hot Tub has a musty odor, it's likely due to bacteria or algae growth. Shock the spa with sanitizer. If the problem is visible or persistent, drain, clean, and refill the spa.

HotSpring Vista Specifications

General

Brand	HotSpring
Model	Vista
Category	Hot Tub
Language	English

Summary

Safety Information

Child Safety and Drowning Prevention

Guidelines for preventing child access and ensuring supervision in the spa.

Electrical Shock Hazards

Precautions and warnings regarding electrical shock hazards and grounding requirements.

General Risks and Health Considerations

Covers physical risks, medication interactions, and health conditions affecting spa use.

Hyperthermia and Skin Burn Prevention

Dangers of overheating and skin burns, with recommended temperature limits.

Installation and Setup

Site Preparation and Location Guidelines

Advice on selecting a suitable, level location and foundation for spa installation.

Indoor and Deck Installation Specifics

Special requirements for indoor installations and considerations for deck mounting.

Spa Leveling Procedures

Detailed steps for leveling the spa using shims for optimal performance and drainage.

Electrical Requirements

230V Permanently Connected Models Wiring

Wiring instructions and precautions for 230V models.

115V Operation and GFCI Safety

Requirements for 115V operation and GFCI outlet installation and testing.

Operating Instructions

Spa Start-Up and Refill Procedures

Step-by-step guide for filling the spa and initial operation.

Jet System Operation (SmartJet)

How to use the SmartJet system to control various jet configurations.

Jet System Menus

Vista® & Grandee® Jet System Menus

Diagrams and descriptions of jet system configurations for Vista and Grandee models.

Envoy™ & Vanguard® Jet System Menus

Diagrams and descriptions of jet system configurations for Envoy and Vanguard.

Sovereign® & Prodigy® Jet System Menus

Diagrams and descriptions of jet system configurations for Sovereign and Prodigy.

Accolade™ & Jetsetter® Jet System Menus

Diagrams and descriptions of jet system configurations for Accolade and Jetsetter.

Control Panel Operations

Main Control Panel Functions

Detailed explanation of the main control panel, buttons, and indicators.

Light and Jet Controls

How to operate spa lights, jets, and the SmartJet system.

Water Quality and Maintenance

Water Testing and Chemical Safety

Methods for testing spa water chemistry and essential chemical handling safety.

Balancing Water Chemistry (TA, CH, pH)

Guides on adjusting Total Alkalinity, Calcium Hardness, and pH.

Sanitizing and Water Care Systems

Information on sanitizers, ozone systems, and the EverFresh water care program.

Service Information

GFCI and High Limit Thermostat Issues

Troubleshooting for GFCI trips and high limit thermostat problems.

Heater and Pump Troubleshooting

Information on heater, pressure switch, and circulation pump issues.

Warranty and Customer Service

Details on warranty invalidation and contact for customer support.

Troubleshooting

General Operation Troubleshooting

Solutions for common operational issues like inoperative spas or weak jets.

Water Maintenance Troubleshooting

Solutions for problems like cloudy water, odors, and algae growth.

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