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HotSpring Landmark - User Manual

HotSpring Landmark
60 pages
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Owner’s Manual
Owner’s Manual

Table of Contents

Questions and Answers

  • C
    Chelsea RussellAug 30, 2025
    Why is the water cloudy in my HotSpring Landmark Hot Tub?
    • J
      Jordan MartinezAug 30, 2025
      Cloudy water in your HotSpring Hot Tub can result from several factors. It could be due to dirty filters, so cleaning them is a good first step. Excessive oils or organic matter might be present; in this case, shock the spa with sanitizer. Improper sanitization itself can cause cloudiness, so ensure you're adding enough sanitizer. Suspended particles or organic matter could also be the culprit; adjust the pH and/or alkalinity to the recommended range. Finally, consider whether the water is overused or old, which would necessitate draining and refilling the spa.
  • J
    jay08Sep 1, 2025
    What to do if my HotSpring Landmark Hot Tub water smells bad?
    • R
      Reginald WilliamsSep 2, 2025
      If your HotSpring Hot Tub water has an odor, it can be due to excessive organics in the water. To resolve this, shock the spa with sanitizer.
  • S
    sherryhendricksSep 4, 2025
    What to do if my HotSpring Landmark Hot Tub has a chlorine odor?
    • J
      Jim WilliamsSep 4, 2025
      If your HotSpring Hot Tub has a chlorine odor, it can be due to improper sanitization. Adjust the pH to the recommended range to solve this issue.
  • J
    Jessica MillerSep 6, 2025
    What causes skin irritation or rash from my HotSpring Landmark?
    • J
      John DyerSep 6, 2025
      Skin irritation or rash after using your HotSpring Hot Tub is often due to a low sanitizer level. To fix this, shock the spa with sanitizer and then maintain the correct sanitizer level.
  • B
    breanna40Sep 9, 2025
    How to get rid of musty odor in HotSpring Hot Tub?
    • G
      Greg LloydSep 9, 2025
      A musty odor in your HotSpring Hot Tub is typically caused by bacteria or algae growth. You can eliminate this odor by shocking the spa with sanitizer.
  • M
    Marco CantrellSep 12, 2025
    How do I remove stains in my HotSpring Hot Tub?
    • E
      Elizabeth MillerSep 12, 2025
      Stains in your HotSpring Hot Tub are often caused by high iron or copper levels in the source water. To prevent and address this, use a metal deposit inhibitor.
  • J
    Jasmin Perez MDSep 14, 2025
    How do I deal with scale buildup in my HotSpring Landmark Hot Tub?
    • A
      atorresSep 14, 2025
      Scale buildup in your HotSpring Hot Tub is usually due to high calcium content in the water, along with total alkalinity and pH levels being too high. Adjust the total alkalinity and pH. If scale removal is necessary, drain the spa, scrub off the scale, refill it, and balance the water.
  • B
    Benjamin MooreNov 16, 2025
    Why is my HotSpring Landmark Hot Tub not working?
    • C
      Chelsea CarlsonNov 16, 2025
      If your HotSpring Hot Tub is completely inoperative, there are several potential causes: * A power failure might be the reason; in this case, check the power source. * The GFCI might have tripped. Try resetting it, but if it continues to trip, call for service. * The heater high limit thermostat could be tripped. Disconnect power for at least thirty seconds to reset it. If it won't reset, check for clogged filters, and if the issue persists, call for service. * The spa lock might be activated. Deactivate the spa lock. * The heater thermal cut-off might be tripped. Reset it and check for clogged filters. If it trips frequently, call for service. * The circulation pump thermal cut-off might be tripped. Check for clogged filters or airlocks in the plumbing. Disconnect power to th...
  • K
    Kristie RamosNov 19, 2025
    How to fix cloudy water in HotSpring Hot Tub?
    • C
      Colton CarpenterNov 19, 2025
      If the water in your HotSpring Hot Tub is cloudy, it could be due to several reasons. You might have dirty filters, so try cleaning them. There could be excessive oils or organic matter present; in that case, shock the spa with sanitizer. Improper sanitization is another possibility, so add sanitizer. Suspended particles or organic matter could also be the cause; adjust the pH and/or alkalinity to the recommended range. If the water is overused or old, run the jet pump(s) and clean the filters. Excessive organics in the water might necessitate draining and refilling the spa. Other potential causes include low or high pH, where you should adjust pH to the recommended range, or a high chloramine level, which requires shocking the spa with sanitizer. Bacteria or algae growth can also cloud th...
  • M
    Matthew Sutton MDNov 21, 2025
    Why is the water in my HotSpring Landmark Hot Tub cloudy?
    • K
      kevinadkinsNov 21, 2025
      Cloudy water in your HotSpring Hot Tub can result from several factors. You may need to clean the filters, shock the spa with sanitizer to address excessive oils or organic matter, or add sanitizer if sanitization is improper. Adjusting the pH and/or alkalinity to the recommended range can help with suspended particles. Draining and refilling the spa is an option if the water is old. For bacteria or algae growth, shock the spa with sanitizer and maintain the sanitizer level. Also, ensure that the free chlorine level is below 5 ppm before using the spa. Adjusting the total alkalinity and/or pH may also be necessary. If there is high iron or copper in the source water, use a metal deposit inhibitor. If high calcium content is the cause, adjust total alkalinity and pH. If scale requires remov...

Summary

Safety Information

Avoiding the Risk to Children

Key safety measures to prevent child access and ensure supervision.

Avoiding the Risk of Electrocution

Instructions and warnings to prevent electrical shock hazards.

Avoiding the Risk of Hyperthermia and Skin Burns

Precautions against hot water immersion and testing temperature for burns.

Installation Procedures

Spa Leveling Instructions

Electrical Requirements and Operation

Electrical Requirements and Precautions

Essential electrical safety and installation guidelines.

115-230 Volt Convertible Model Conversion

Instructions for converting convertible models to 230V operation.

General Operating Instructions

Core guidance on spa operation and model differences.

Start-Up and Refill Procedures

Step-by-step guide for initial spa setup and refilling.

Spa Features and Controls

SmartJet and Comfort Control Systems

How to operate jet systems and adjust massage intensity.

Control Panels Overview

Introduction to main and auxiliary control panels.

Main Control Panel Functions

Detailed explanation of the main control panel's buttons and indicators.

Light, Summer Mode, and GFCI Operation

Spa Care and Maintenance

General Maintenance and Draining

Filter System and Cartridge Care

Exterior and Cover Care

Vacation and Seasonal Care

Freezing Prevention and Winterizing

Steps to protect the spa from freezing and prepare for winter.

Water Quality and Maintenance

Water Quality Fundamentals and Testing

Chemical Safety and Addition Procedures

Spa Water Maintenance Program and Treatment

Recommended program for balancing chemistry and sanitation.

Sanitizer and Ozone System Care

Service and Troubleshooting

General Service Information and Component Checks

Troubleshooting Guides (Operation and Water)

Guides for resolving common spa operational and water quality issues.

HotSpring Landmark Specifications

General IconGeneral
Dimensions93 in x 93 in x 38 in
Filtration SystemTri-X
Jet Pump 12.5 HP
Jet Pump 22.5 HP
PumpCirculation
Control SystemIQ 2020

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