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14-dq0 Series
HP 14-dq0 Series User Manual
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h.
Ke
yboard back
light cable (ZIF)
(8)
i.
T
ouchpad cable (ZIF)
(9)
j.
Fingerprint re
ader cable (ZIF)
(10)
5.
Remov
e the two Phillips M2.0 × 3.0 scr
ews
(1)
that secure the syst
em board t
o the computer
.
6.
Remov
e the system boar
d from the c
omputer
(2)
.
Rev
erse this procedur
e to install the sys
tem boar
d.
Component r
eplacement pr
ocedure
s
47
54
56
Table of Contents
Default Chapter
5
Table of Contents
5
1 Product Description
9
2 Getting to Know Your Computer
13
Right Side
13
Left Side
14
Display
15
Low Blue Light Mode (Select Products Only)
15
Keyboard Area
16
Touchpad
16
Touchpad Settings
16
Lights
17
Button, Vent, Speakers, and Fingerprint Reader
18
Special Keys
19
Bottom
20
Labels
21
3 Illustrated Parts Catalog
22
Computer Major Components
22
Display Assembly Subcomponents
25
Cables
27
Miscellaneous Parts
28
4 Removal and Replacement Procedures Preliminary Requirements
29
Tools Required
29
Service Considerations
29
Plastic Parts
29
Cables and Connectors
29
Drive Handling
30
Workstation Guidelines
30
Electrostatic Discharge Information
30
Generating Static Electricity
31
Preventing Electrostatic Damage to Equipment
31
Personal Grounding Methods and Equipment
32
Grounding the Work Area
32
Recommended Materials and Equipment
32
Packaging and Transporting Guidelines
33
5 Removal and Replacement Procedures for Authorized Service Provider Parts
34
Component Replacement Procedures
34
Preparation for Disassembly
34
Bottom Cover
35
Battery
37
Memory Module
38
Solid-State Drive
40
WLAN Module
41
Power Button/Card Reader Board
44
Touchpad
45
Fingerprint Reader Board
46
Fan
47
Vent Cover (Interior) on Fanless Models
48
Heat Sink (Thermal Module)
49
Battery Connector (Fanless Products Only)
52
System Board
53
Speaker Assembly
56
Display Assembly
58
Power Connector
66
Keyboard/Top Cover
67
6 Using Setup Utility (BIOS)
68
Starting Setup Utility (BIOS)
68
Updating Setup Utility (BIOS)
68
Determining the BIOS Version
68
Downloading a BIOS Update
69
7 Using HP PC Hardware Diagnostics
70
Using HP PC Hardware Diagnostics Windows (Select Products Only)
70
Downloading HP PC Hardware Diagnostics Windows
70
Downloading the Latest HP PC Hardware Diagnostics Windows Version
71
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)
71
Installing HP PC Hardware Diagnostics Windows
71
Using HP PC Hardware Diagnostics UEFI
71
Starting HP PC Hardware Diagnostics UEFI
72
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
72
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
72
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)
72
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
73
Downloading Remote HP PC Hardware Diagnostics UEFI
73
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
73
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
73
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
73
8 Backing Up, Restoring, and Recovering
75
Backing up Information and Creating Recovery Media
75
Using Windows Tools
75
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
75
Restoring and Recovery
76
Restoring, Resetting, and Refreshing Using Windows Tools
76
Recovering Using HP Recovery Media
76
Changing the Computer Boot Order
76
9 Specifications
77
Computer Specifications
77
35.6 CM (14.0 In) Display Specifications
78
M.2 SATA Solid-State Drive Specifications
78
M.2 Pcie Solid-State Drive Specifications
79
10 Power Cord Set Requirements
80
Requirements for All Countries
80
Requirements for Specific Countries and Regions
81
11 Recycling
83
Index
84
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HP 14-dq0 Series Specifications
General
Brand
HP
Model
14-dq0 Series
Category
Laptop
Language
English
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