EasyManua.ls Logo

HP 14 Series

HP 14 Series
86 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
Maintenance and Service Guide
HP 14 Laptop PC
IMPORTANT! This document is intended for HP authorized service
providers only.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP 14 Series and is the answer not in the manual?

HP 14 Series Specifications

General IconGeneral
Series14 Series
CategoryLaptop
ProcessorAMD Ryzen 3 / Ryzen 5 / Ryzen 7
GraphicsAMD Radeon Graphics
Display14-inch HD (1366 x 768) / FHD (1920 x 1080)
Memory4GB / 8GB DDR4
Storage128GB / 256GB SSD
Operating SystemWindows 10 Home
Battery3-cell, 41 Wh Li-ion
Dimensions32.4 x 22.5 x 1.79 cm (12.76 x 8.86 x 0.70 in)
PortsHDMI
WirelessWi-Fi 802.11a/b/g/n/ac and Bluetooth (version varies by model)

Summary

Product description

Getting to know your computer

Right side

Describes components and ports located on the right side of the laptop.

Left side

Details components and indicators found on the left side of the computer.

Display

Covers the screen panel, its features, and related settings like low blue light mode.

Keyboard area

Explains the layout and components of the keyboard, including the touchpad and special keys.

Bottom

Identifies components visible on the underside of the laptop, such as vents.

Labels

Explains the purpose and location of various labels affixed to the computer for identification.

Illustrated parts catalog

Computer major components

Lists and describes the main internal and external parts of the computer.

Display assembly subcomponents

Breaks down the display assembly into its constituent parts and their descriptions.

Cables

Identifies various internal cables and their corresponding spare part numbers.

Miscellaneous parts

Lists common accessory parts and their spare part numbers, such as adapters and kits.

Removal and replacement procedures preliminary requirements

Tools and Preliminary Precautions

Covers essential tools, general service considerations, and handling of plastic parts and cables.

Drive Handling

Provides guidelines for safely handling and transporting computer drives to prevent damage.

Workstation Safety and ESD

Details workstation setup, grounding, and electrostatic discharge information for safe operation.

Static Electricity Management

Explains how static electricity is generated and how to prevent damage to electronic components.

Grounding and Materials for ESD Control

Recommends equipment and materials for grounding and protecting against static discharge.

Packaging and Transport

Outlines procedures for safely packaging and transporting computer equipment to prevent damage.

Removal and replacement procedures for authorized service provider parts

Preparation for disassembly

Outlines initial steps and safety procedures before starting component removal.

Bottom cover

Step-by-step instructions for removing and replacing the laptop's bottom cover.

Battery

Detailed procedure for safely removing and installing the computer's battery pack.

Memory module

Instructions for removing and installing RAM modules, including handling precautions.

Solid-state drive

Guide for replacing the SSD, covering removal of the drive and its securing screw.

System board

Procedures for removing and replacing the main system board and its connections.

Display assembly

Instructions for removing the entire display assembly from the laptop chassis.

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

Steps to access and enter the computer's BIOS setup utility.

Determining the BIOS version

Methods to check the current BIOS version for update decisions.

Updating Setup Utility (BIOS)

Information on how to find and install BIOS updates from the HP website.

Downloading a BIOS update

Detailed steps for downloading and preparing a BIOS update file for installation.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Guide to using the Windows-based tool for hardware diagnostics.

Downloading and Installing HP PC Hardware Diagnostics Windows

Steps to obtain and install the diagnostic tool for Windows.

HP PC Hardware Diagnostics UEFI

Instructions for using the pre-boot UEFI diagnostic tool for hardware issues.

Downloading HP PC Hardware Diagnostics UEFI

Methods to download the UEFI diagnostic tool to USB flash drives.

Remote HP PC Hardware Diagnostics UEFI

Details on using and customizing remote diagnostic settings via BIOS.

Backing up, restoring, and recovering

Backing Up and Creating Recovery Media

Procedures for backing up personal data and creating recovery media using HP tools.

Restoring and System Recovery

Steps for restoring the computer from backup or refreshing the system.

Changing the computer boot order

How to modify the boot sequence to start from recovery media.

Specifications

Computer specifications

General technical specifications for the laptop, including dimensions and power.

35.6 cm (14.0 in) display specifications

Detailed technical specifications for the laptop's display panel.

M.2 SATA solid-state drive specifications

Technical details for M.2 SATA SSDs used in the computer.

M.2 PCIe solid-state drive specifications

Technical details for M.2 PCIe SSDs used in the computer.

Power cord set requirements

Requirements for all countries

General electrical and physical requirements for power cord sets.

Requirements for specific countries and regions

Country-specific power cord certifications and standards.

Recycling

Related product manuals