HP 14-dq0 Series User Manual

5 Removal and replacement procedures for authorized service provider parts .................................................... 26
Component replacement procedures .................................................................................................................. 26
Preparation for disassembly ............................................................................................................. 26
Bottom cover ..................................................................................................................................... 27
Battery ............................................................................................................................................... 29
Memory module ................................................................................................................................ 30
Solid-state drive ................................................................................................................................ 32
WLAN module .................................................................................................................................... 33
Power button/card reader board ....................................................................................................... 36
Touchpad ........................................................................................................................................... 37
Fingerprint reader board ................................................................................................................... 38
Fan ..................................................................................................................................................... 39
Vent cover (interior) on fanless models ............................................................................................ 40
Heat sink (thermal module) .............................................................................................................. 41
Battery connector (fanless products only) ....................................................................................... 44
System board .................................................................................................................................... 45
Speaker assembly ............................................................................................................................. 48
Display assembly ............................................................................................................................... 50
Power connector ............................................................................................................................... 58
Keyboard/top cover ........................................................................................................................... 59
6 Using Setup Utility (BIOS) ............................................................................................................................. 60
Starting Setup Utility (BIOS) ................................................................................................................................ 60
Updating Setup Utility (BIOS) .............................................................................................................................. 60
Determining the BIOS version ........................................................................................................... 60
Downloading a BIOS update .............................................................................................................. 61
7 Using HP PC Hardware Diagnostics ................................................................................................................ 62
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 62
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 62
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 63
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 63
Installing HP PC Hardware Diagnostics Windows ............................................................................. 63
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 63
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 64
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 64
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 64
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 64
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 65
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HP 14-dq0 Series Specifications

General

Brand	HP
Model	14-dq0 Series
Category	Laptop
Language	English