5
Illustrated parts catalog
In this section
Customer self repair........................................................................................................................5
System components ........................................................................................................................6
Customer self repair
What is customer self repair?
HP's customer self-repair program offers you the fastest service under either
warranty or contract. It enables HP to ship replacement parts directly to you so
that you can replace them. Using this program, you can replace parts at your own
convenience.
A convenient, easy-to-use program:
• An HP support specialist will diagnose and assess whether a replacement
part is required to address a system problem. The specialist will also
determine whether you can replace the part.
• Replacement parts are express-shipped. Most in-stock parts are shipped the
very same day you contact HP. You may be required to send the defective
part back to HP, unless otherwise instructed.
• Available for most HP products currently under warranty or contract. For
information on the warranty service, refer to the HP website
(http://h18004.www1.hp.com/products/servers/platforms/warranty/index.htm
l).
For more information about HP's customer self-repair program, contact your
local service provider. For the North American program, refer to the HP website
(http://www.hp.com/go/selfrepair
).
Customer replaceable parts are identified in the following tables.
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