HP Chromebook 11A G8 Education Edition Service Manual

9 Backing up, resetting, and recovering
Backing up
You can back up your data to an optional USB ash drive or SD memory card or through Google Drive
TM
. For
detailed information about creating a backup, go to http://www.support.google.com.
Resetting
A factory reset erases all the information on your computer hard drive, including all the les in the Downloads
folder. Before you reset, be sure to back up your les to an optional USB ash drive, to an SD memory card,
or through Google Drive. The factory reset won't delete any of your les on Google Drive or an external storage
device.
IMPORTANT: Resetting permanently erases everything on your computer hard drive, including your
downloaded les. If possible, back up your les before you reset your computer.
You might want to reset your computer in the following circumstances:
● You see the message "Reset this Chrome device."
● You are having problems with your user prole or settings.
● You restarted your computer, and it still doesn’t work properly.
● You want to change the owner of your computer.
To reset your computer:
1. Under the Settings menu, click Advanced.
2. In the Powerwash section, click Powerwash.
3. Click Restart, and then sign in with your Google Account.
NOTE: The account you sign in with after you reset your computer will be recognized as the owner
account.
4. Follow the on-screen instructions to reset your computer.
5. After you complete the reset, you can set up your computer and check to see whether the problem is xed.
Recovering
When your Chrome OS™ (operating system) isn’t working properly, you can perform a recovery. A recovery
reinstalls the operating system and software programs and restores the original factory settings. Locally saved
les and saved networks are deleted for all accounts. Your Google Accounts and any data synced to your Google
Drive are not aected by a system recovery.
IMPORTANT: Recovery permanently erases everything on your computer hard drive, including your downloaded
les. If possible, back up your les before you recover your computer.
NOTE: For more information about performing a system recovery on your computer, go to
http://www.support.google.com.
Backing up 63

HP Chromebook 11A G8 Education Edition Specifications

General

Storage	32 GB eMMC
Operating System	Chrome OS
Processor	AMD A4-9120C
RAM	4 GB
Display	11.6-inch HD (1366 x 768)
Weight	1.36 kg
Ports	USB Type-C, USB Type-A, headphone/microphone combo
Wireless	Wi-Fi 5, Bluetooth 4.2