HP Compaq dc5700 MT User Manual

D–8 437804-001 Service Reference Guide, dc5700
Troubleshooting Without Diagnostics
Power LED flashes Red, four
times, once every second,
followed by a two second
pause, and the computer
beeps four times. Beeps
continue for five iterations
after which the LED flashes
will continue until the
problem is resolved.
Power failure (power
supply is overloaded).
1. Check that the voltage selector
(some models), is set to the
appropriate voltage. Proper
voltage depends on the region.
2. Open the hood and ensure the
4- or 6-wire power supply cable
is seated into the connector on
the system board.
3. Check if a device is causing the
problem by removing ALL
attached devices (such as hard,
diskette or optical drives, and
expansion cards). Power on the
system. If the system enters the
POST, then power off and
replace one device at a time
and repeat this procedure until
failure occurs. Replace the
device causing the failure.
Continue adding devices one at
a time to ensure all devices are
functioning properly.
4. Replace the power supply.
5. Replace the system board.
Solving Power Supply Problems (Continued)
Problem Cause Solution

HP Compaq dc5700 MT Specifications

General

Chipset	Intel Q965 Express
Audio	Integrated High Definition audio
Network	Integrated Broadcom NetXtreme Gigabit Ethernet
Power Supply	300W
Form Factor	Microtower
Processor	Intel Pentium D, Intel Celeron D
Memory	Up to 4 GB DDR2
Graphics	Intel Graphics Media Accelerator 3000
Optical Drive	DVD-ROM
Expansion Slots	1 PCI Express x16
Ports	USB 2.0, VGA, serial, parallel
Operating System	Windows XP Professional, Windows Vista
Storage	SATA Hard Drive