HP ProtectTools Embedded Security Guide www.hp.com 15
HP ProtectTools Embedded Security
Restore the Embedded Security Chip to the original factory
settings through Computer Setup
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CAUTION: This task releases ownership of the Embedded Security chip.
Once ownership is released, anyone can initialize the Embedded
Security chip.
Restoring the Embedded Security chip to its original factory settings may
result in data loss if you have encrypted files.
To return the Embedded Security chip to its original factory settings:
1. Turn on or restart the computer. If you are in Microsoft Windows,
click Start > Shut Down > Restart.
2. As soon as the command prompt Press any key to enter TPM
Configuration appears, press a key.
3. Enter the supervisor password and press
Enter.
4. Press
C to clear the TPM chip.
5. Press
Y to confirm.
The chip is now cleared.
Best Practices
HP recommends following these guidelines when using Embedded
Security.
■ An IT security administrator should set up the BIOS supervisor
password in Computer Setup and initialize the Embedded
Security chip before distributing the computer to users.
■ An IT security administrator should set up the Emergency
Recovery Archive during the process of setting up the Embedded
Security solution and encourage users to save and backup data
regularly. In case of system failure, this is the only way to recover
encrypted data. The Emergency Recovery Archive and
Emergency Recovery Token should be stored separately.
■ Encrypt folders instead of individual files so that temporary files
that are created during editing are encrypted as well.
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