HP ProtectTools Embedded Security Guide www.hp.com 17
HP ProtectTools Embedded Security
Frequently Asked Questions
How do I know my computer has an HP ProtectTools Embedded
Security chip?
The chip is a hardware component built into the system. The
component will be listed in Device Manager.
Where do I get the HP ProtectTools Embedded Security
software?
Download the software, drivers, and online Help by visiting the HP
Web site at
http://www.hp.com/products/security.
Can the HP ProtectTools Embedded Security software be
uninstalled? How?
Yes. The software is uninstalled using the standard Windows
software removal process. Before uninstalling, user-specific protected
data should be saved. Without saving, the data is lost. The final step
in uninstalling is to disable the chip.
1. Turn on or restart the computer. If you are in Microsoft Windows,
click Start > Shut Down > Restart.
2. As soon as the command prompt Press any key to enter TPM
Configuration appears, press a key.
3. Enter the supervisor password and press
Enter.
4. Press
D to disable the TPM chip.
The chip is now disabled.