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Troubleshooting

The home wireless network connection is

not working

If a home wireless network connection is not working as

expected:

■� Be sure that the wireless light on the computer is on. If the

light is off, press the wireless button to turn it on.

■� Be sure that the computer wireless antennae are free from

obstructions.

■� Be sure that the cable or DSL modem and its power cord are

properly connected, and the lights are on.

■� Be sure that the wireless router (access point) is properly

connected to its power adapter and the cable modem, and the

lights are on.

■� Disconnect and then reconnect all cables, and turn the power

off and then back on.

✎

For information on setting up a home wireless network

connection, refer to

http://www.hp.com/go/techcenter/wireless

(English only).

3–8� Getting Started

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