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Troubleshooting

Help and Support Center

If the preceding questions and solutions did not address your

problem, access the Help and Support Center by selecting Start >

Help and Support. In addition to providing information about

your operating system, the Help and Support Center provides

■� Information about the computer, such as model and serial

number, installed software, hardware components, and

specifications.

■� Answers to questions about using the computer.

■� Product information to help you learn to use the computer

and operating system features.

■� Updates for the operating system, device drivers, and

software provided on the computer.

■� Checkups for computer functionality.

■� Automated and interactive troubleshooting, repair solutions,

and system recovery procedures.

■� Links to community forums of IT experts.

Getting Started� 3–9

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