HP Computer

Operating environment ....................................................................................................................... 71
Appendix A Traveling with or shipping your computer ............................................................................... 72
Appendix B Troubleshooting .......................................................................................................................... 73
Troubleshooting resources ................................................................................................................. 73
Resolving issues ................................................................................................................................ 73
The computer is unable to start up .................................................................................... 73
The computer screen is blank ............................................................................................ 74
Software is functioning abnormally .................................................................................... 74
The computer is on but not responding ............................................................................. 74
The computer is unusually warm ....................................................................................... 74
An external device is not working ...................................................................................... 75
The wireless network connection is not working ................................................................ 75
A disc does not play ........................................................................................................... 75
A movie is not visible on an external display ..................................................................... 76
The process of burning a disc does not begin, or it stops before completion .................... 76
Appendix C Electrostatic discharge .............................................................................................................. 77
Index ................................................................................................................................................................... 78
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