Continuable and Non-Continuable Error Codes 109
System Error Codes
SE Code: 58:10 - Problem with the Color Sensor
Problem Description:
An error detected with the Color Sensor.
Corrective Action:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version, if not, update the firmware to the latest
version.
• Perform the 1.6.1 Color Sensor test ⇒ Page 193.
• If the error is displayed during the printer’s initialization, perform the “6.2 Color Sensor service
test” ⇒
page 161.
• If the error is displayed after the printer has initialized, for example when performing a Color
Calibration/Linearization, perform the 5.6.3. Open/Close SOL⇒Page 223.
– If the Color Sensor Shutter opens and closes, but the error is still displayed, replace Color
Sensor Assembly ⇒
Page 488
.
– If the Color Sensor Shutter does not open or close, replace the Color Sensor Actuator
Assembly ⇒Page 492.
• If the color sensor activator does not elevate or is broken, replace the Color Sensor Actuator
Assembly ⇒Page 492.
• If the test is unable to find a good position to open the shutter:
• Replace the Color Sensor ⇒
Page 488.
• Replace the Encoder Strip ⇒
Page 399.
• If the System Error continues,
replace the Carriage PCA
⇒
Page 402
.
SE Code: 61:01 - Problem with the format of the file
Problem Description:
The file format is incorrect and the Printer cannot process the job. This error is mostly seen when a customer
is attempting to print a job from a RIP with an unsupported raster format. The most common cause of this
error when the customer does not use the correct printer driver for the RIP being used.
Corrective Action:
• Check that the Printer has the latest Firmware version, if not, update the firmware to the latest
version.
• Check if the RIP supports the printer and that the printer driver is installed in the RIP.
• Check that the RIP version is the latest available.
SE Code: 61:08.01 - Job is password protected
Problem Description:
The file cannot be printed because it is password protected.
Corrective Action:
Resend the file without password protection.
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