HP Designjet L25500 Printer series

Continuable and Non-Continuable Error Codes 111
System Error Codes
• Check that the Printer has the latest Firmware version, if not, update the firmware to the latest
version.
SE Code: 66:08 - Cannot print on the current type of media
Problem Description:
The paper type has changed since the file was sent, so the file cannot be printed on the paper type
currently loaded.
Corrective Action:
• Resend the file to be printed on the current paper type.
• Change the paper type to the type that was loaded when the file was originally sent.
SE Code: 71:19 - Mis-match of printer information
Problem Description:
Different serial numbers detected in Main NVM (hard disk) and the Backup NVM (in ISS PCA).
Corrective Action:
• Perform the Error 71:19 Recovery ⇒Page 132.
SE Code: 72:04 - Generic firmware error
Problem Description:
Generic Firmware error.
Corrective Action:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version, if not, update the firmware to the latest
version.
SE Code: 73:03 - Problem with the Carriage encoder
Problem Description:
Carriage encoder reading error.
Corrective Action:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version, if not, update the firmware to the latest
version.
• Perform the Scan Axis service test ⇒ Page 157.
• Perform the Substrate Path service test ⇒ Page 133.
NOTE: Do not change the Ink Supply tubes and the Hard Disk at the same time as this will
cause the system error 71:19.