112 Chapter 3 System Error Codes
System Error Codes
SE Code: 74:01 - Error upgrading firmware file
Problem Description:
Error uploading firmware update file.
Corrective Action:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Resend the firmware update file to the Printer.
SE Code: 74:04 - Request to upgrade the firmware
Problem Description:
This error is displayed when the current firmware does not support the installed PrintMech PCA.
Corrective Action:
• Install the latest firmware through the Embedded Web Server.
SE Code: 77:04 - Embedded Web Server internal software error
Problem Description:
Embedded Web Server internal software error.
Corrective Action:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest firmware version, if not, update the firmware to the latest version.
SE Code: 78.01:04 - Media settings error
Problem Description:
Media Settings are missing or corrupt.
Corrective Action:
• Check that the media selected in the RIP is also present in the firmware of the printer.
• Upgrade the printer’s firmware.
• Upgrade the RIP and the RIP’s driver
• Resend the file
SE Code: 78.02:01 - End of roll detected on the Rewinder
Problem Description:
The printer has reached an end of roll condition. Media moving, but input spindle not rotating
Corrective Action:
• If the roll is not finished, unload the paper and load it again.
• Load a new roll of media.
• Check the media is not slipping on the spindle.