114 Chapter 3 System Error Codes
System Error Codes
• Replace the Media-Axis Motor ⇒ Page 422.
SE Code: 82:01 - Media jam in the platen
Problem Description:
Media jam detected in the Print Platen area.
Corrective Action:
• Open the window observing all safety procedures and clear the Print Platen of any obstruction.
Check especially around the area of the media jam sensor, on the left end of the platen.
• Check the cable from the Media Jam Sensor is connected and not damaged.
• Check the reflector assembly on the side of the Carriage is not dirty or damaged. If it is dirty clean
it, if it is damaged replace the Media Jam Sensor and reflector.
SE Code: 85:03 - Drive Roller encoder problem
Problem Description:
Problem finding the Drive Roller zero.
Corrective Action:
• Perform the Driver Roller service test ⇒ Page 135.
SE Code: 86:01 - Carriage servo shutdown
Problem Description:
There is a problem with the carriage assembly.
Corrective Action:
• Open the Window observing all safety precautions and check for any visible obstacles restricting
the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path,
lift the Pinchwheels (using the Media Lever) and clear the obstruction.
• Check that the Carriage Stopper is correctly installed ⇒p a ge 412 .
• Perform the “Scan Axis” Diagnostic ⇒ Page 157, depending on the result of the test, you may need
to replace the following parts:
• Scan Axis Motor ⇒page 419.
• Encoder Strip ⇒page 399.
• Check the cables are correctly connected between the PrintMech PCA and the Scan Axis Motor.
•
If the error continues,
replace the Scan Axis Motor ⇒ Page 419.
SE Code: 93:11 - Unable to pressurize the IDS
Problem Description:
The IDS must be pressurized but the requested pressure is not achievable in the time given (120 seconds).
Corrective Action:
• Perform the APS service test ⇒Page 146
• Check the air pumps are correctly connected.