88 Chapter 3 System Error Codes
System Error Codes
Corrective Action:
• The cooling fans intake is blocked, check there are no obstructions on any of the cooling fans: Dryer,
Curing, Top Cover Fans, Rear Fans.
• Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in
the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check the power going to the IR sensor. A good indication is that the blue LED on the sensor’s body
will light if the sensor is pointing to an object warmer than 30C.
• Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this
will cause an error.
• Perform the IR sensor diagnostic check 8.3 Heating IR Sensor ⇒Page 169, to check the values being
detect by the IR sensor. Replace the Dryer IR sensor if required ⇒Page 496.
SE Code: 15.04:00 - Drying system temperature too low
Problem Description:
Drying System has exceeded the lower temperature level (below 5C)
Corrective Action:
• Check if the environmental ambient temperature is low. Check the surrounding temperature is within
the printer´s operating specifications; it should be higher than 15C for printer operation. If this is the
case, increase the ambient temperature of the printer´s location.
• Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in
the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check the power going to the IR sensor. A good indication is that the blue LED on the sensor’s body
will light if the sensor is pointing to an object warmer than 30c.
• Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this
will cause an error.
• Perform the IR sensor check 1.8.1 Heating and Curing temp ⇒Page 195, to check the values being
detected by the IR sensor. Replace the Dryer IR sensor if required ⇒Page 496.
• Replace the Heaters Control Assembly ⇒Page 465.
SE Code: 15.05:00 - Problem with the Drying System Temperature Sensor
Problem Description:
Signal error detected with the Drying System Temperature Sensor.
Corrective Action:
• Check that none of the air intakes of any of the fans are blocked
• Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in
the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check the power going to the IR sensor. A good indication is that the blue LED on the sensor’s body
will light if the sensor is pointing to an object warmer than 30c.
• Perform the IR sensor diagnostic check 8.3 Heating IR Sensor ⇒Page 169, to check the values being
detected by the IR sensor. Replace the Dryer IR sensor if required ⇒Page 496.
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