Continuable and Non-Continuable Error Codes 89
System Error Codes
SE Code: 15.06:00 - Temperature error detected
Problem Description:
There is a mismatch between the temperature detected by the Drying IR Sensor and the amount of
electrical power the Drying System is receiving
Corrective Action:
• The ink density is too high, check the User´s Manual for the recommended ink density levels.
• Check if the input voltage is in the range of 198v to 205v, ensure the ambient temperature is higher
than 20C for the correct functioning of the printer.
• Check if the substrate loaded on the printer is too transparent or reflective for the IR sensor to detect
the surface temperature. Check this by loading another type of substrate.
• Check that power is going to the IR Sensor, a good indication of this is the blue LED lights if the
sensor is pointing to an object warmer than 30c
• Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in
the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this
will cause an error.
• Perform the IR sensor check 1.8.1 Heating and Curing temp ⇒Page 195, to check the values being
detected by the IR sensor. Replace the Dryer IR sensor if required ⇒Page 496.
• Replace the Heaters Control Assembly ⇒Page 465.
• If there is power going to the heater, but the heater does not come on, replace the heater
⇒Page 498.
• Check the voltage supplied to the Printer is inside the Printers functional specifications.
• Check the quality of the AC line going into the printer.
SE Code: 15.08:00 - Dryer fans not connected
Problem Description:
The array of Drying System fan(s) is not connected. The firmware has detected there is no feedback from
the fans.
Corrective Action:
• Perform the service test 2.4 to check that all the fans are working ⇒Page 129.
• Check the cables from the Dryer Fans to the Printmech are not damaged and are connected.
• Replace the PrintMech ⇒ Page 482.
SE Code: 15.09:00 - Drying fans failure
Problem Description:
One or more Drying fans have failed. The firmware has detected there is no feedback from the fans.
Corrective Action:
• Perform the service test 2.4 ⇒Page 129 to confirm that one or more of the fans is not working.
• If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from
the PrintMech:
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