90 Chapter 3 System Error Codes
System Error Codes
• Check the cables from the Printmech.
• Replace the Printmech PCA ⇒Page 482.
• If at least one of the fans is working, check if the failed fans are connected, they are replace the
failed fans ⇒Page 351.
SE Code: 15.10:00 - Drying Assembly resistors incorrect
Problem Description:
The firmware measures the current through the Burst resistor and the steady resistor, and it checks that one
is greater than the other. If the measurements detected are not as expected this could indicate that the
heaters have been swapped in error.
Corrective Action:
• Replace the Dryer Assembly ⇒ Page 498.
SE Code: 16.01:00 - Curing Module warm up time out
Problem Description:
Curing System unable to warm up in the pre-defined amount of time: 9 minutes (45C for standby &
normally 95C for printing).
Corrective Action:
• Check if the environmental ambient temperature is too low. Check the surrounding temperature is
within the printer´s operating specifications; it should be higher than 15C for printer operation. If this
is the case, increase the ambient temperature of the printer´s location.
• Check if the input voltage is in the range of 198v to 205v, ensure the ambient temperature is higher
than 20C for the functioning of the printer.
• Check if the substrate loaded on the printer is too transparent or reflective for the Curing IR sensor to
detect the surface temperature. Check this by loading another type of substrate.
• Check if the Curing IR sensor is dirty and requires cleaning, use the cleaning procedures described
in the User’s Guide while observing all safety precautions while working in the area of the heaters.
• Check for an obstacle blocking the IR sensor’s view. Ensure the IR sensor is correctly installed on the
printer, with no interference in the IR path
• Check the power going to the Curing IR sensor. A good indication is that the blue LED on the
sensor’s body will light if the sensor is pointing to an object warmer than 30c.
• Check the position of the Curing IR sensor is correct, if it is pointing to a position other than the
substrate this will cause an error.
• Perform the IR sensor diagnostic check 8.4 Curing IR sensor ⇒Page 170, to check the values being
detected by the IR sensor. Replace the Curing IR sensor if required ⇒Page 510.
• Check if the input voltage is inside the range of specifications for printing, check the installation
instructions.
• Replace the Heaters Control Assembly ⇒ Page 465.
• If the power arrives to the heater, but the heater does not heat up, replace the heater´s in the Curing
Assembly⇒Page 498.
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