14 Retrieving printer usage information ........................................................................................................ 130
Get printer usage and accounting information ................................................................................................. 131
Get usage information ....................................................................................................................................... 131
Get detailed job accounting information .......................................................................................................... 132
15 Handling ink cartridges and printhead ....................................................................................................... 134
About the ink cartridges .................................................................................................................................... 135
Check the ink cartridges status ......................................................................................................................... 135
Remove an ink cartridge ................................................................................................................................... 135
Insert an ink cartridge ....................................................................................................................................... 136
Safe mode .......................................................................................................................................................... 138
About the printhead .......................................................................................................................................... 138
Check the printhead status ............................................................................................................................... 138
Remove the printhead ....................................................................................................................................... 139
Insert the printhead ........................................................................................................................................... 142
Storage of anonymous usage information ....................................................................................................... 145
16 Printer maintenance ................................................................................................................................ 146
Check printer status .......................................................................................................................................... 147
Clean the exterior of the printer ....................................................................................................................... 147
Maintain the ink cartridges ................................................................................................................................ 147
Move or store the printer .................................................................................................................................. 147
Update the firmware ......................................................................................................................................... 148
Update the software .......................................................................................................................................... 149
Printer maintenance kits ................................................................................................................................... 149
Secure File Erase ............................................................................................................................................... 149
Disk Wipe ........................................................................................................................................................... 150
17 Scanner maintenance ............................................................................................................................... 151
Clean the scanner’s glass plate ......................................................................................................................... 152
Replace the scanner’s glass plate ..................................................................................................................... 155
Calibrate the scanner ........................................................................................................................................ 160
18 Supplies and accessories .......................................................................................................................... 161
How to order supplies and accessories ............................................................................................................ 162
Introduction to the accessories ......................................................................................................................... 165
19 Troubleshooting paper issues ................................................................................................................... 167
The paper cannot be loaded successfully ......................................................................................................... 168
The paper type is not in the list ......................................................................................................................... 169
The printer printed on the wrong paper type ................................................................................................... 170
An “on hold for paper” message ....................................................................................................................... 170
The paper has jammed in the print platen ........................................................................................................ 171
vi ENWW
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