About the ink cartridges
Ink cartridges store the ink and are connected to the printhead, which distributes the ink on the paper. To
purchase additional cartridges, see Accessories on page 115.
CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see
the Glossary on page 203). Avoid touching pins, leads and circuitry.
NOTE: This printer is not designed to use continuous ink systems. To resume printing, remove continuous
ink system and install genuine HP (or compatible) cartridges.
NOTE: This printer is designed for ink cartridges to be used until they are empty. Relling cartridges prior to
depletion might cause your printer to fail. If this happens, insert a new cartridge (either genuine HP or
compatible) to continue printing.
Storage of anonymous usage information
Each ink cartridge contains a memory chip that assists in the operation of the printer. In addition, this
memory chip stores a limited set of anonymous information about the usage of the printer, which can include
the following: the date when the cartridge was rst installed, the date when the cartridge was last used, the
number of pages printed using the cartridge, the page coverage, the frequency of printing, the printing
modes used, any printing errors that may have occurred, and the product model. This information helps HP to
design future products to meet our customers' printing needs.
The data collected by the memory chip does not include information that could be used to identify a customer
or user of the cartridge or printer.
HP collects a sample of the memory chips from ink cartridges returned to HP's free return and recycling
program (HP Planet Partners: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle/). The
sampled memory chips are read and studied in order to improve future HP products.
HP partners who assist in recycling ink cartridges may also have access to the data. Any third party
possessing the cartridge may be able to access the anonymous information on the memory chip. If you prefer
to not allow access to this information, you can render the chip inoperable. However, after you render the
memory chip inoperable, the cartridge cannot be used in an HP printer.
If you are concerned about providing this anonymous information, you can turn o the memory chip's ability
to collect printer usage information. To do so, access the Embedded Web Server, and select Settings >
Anonymous Usage Information Storage. This does not prevent the cartridge from working normally in other
respects. However, if you change your mind later, you can restore the factory defaults to resume collecting
printer usage information.
Check ink cartridge status
To view the ink levels of your ink cartridges, touch the Dashboard status on the front panel and touch .
Touch the desired ink level for more information.
You can also get this information from the HP Utility.
●
In the HP Designjet Utility for Windows, go to the Supplies tab to see each cartridge's status.
●
In the HP Utility for Mac OS X, select Supplies Status in the Information group.
For an explanation of the ink cartridge status messages, see Ink cartridge status messages on page 176.
if you touch Replace Inks, the printer will give you step-by-step instructions to replace the ink cartridges. See
Replace an ink cartridge on page 99 for more information.
98 Chapter 11 Handling ink cartridges and printhead ENWW
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