HP DesignJet T730

Front-panel message Suggested action
Paper load failed. Paper width is smaller
than the minimum size supported by the
selected paper source.
Cut sheets smaller than ISO A3 must be loaded using the multi-sheet tray.
Sheet too big During the load process the printer has detected that the sheet of paper is either too
wide or too long to be loaded correctly.
Sheet too small During the load process the printer detected that the sheet of paper is too narrow or too
short to be loaded in the printer.
The paper type is not in the driver
To work with a paper not in the driver, you can use your paper as one of the presets already in the driver,
however, you must identify whether your paper is transparent or translucent, photo or bond, coated or
technical.
NOTE: For glossy paper, it is important to select a glossy paper type, as the printer adjusts its use of ink for
glossy paper.
Transparent or translucent lm
If your paper is a transparent lm (for example, a transparency), select paper type Film > Transparent/Clear
lm.
If your paper is a translucent paper or lm (for example, technical paper), select paper type Film > Matte lm.
Photo paper
If your paper is a photo paper, use the Photo Paper category. For glossy or high-gloss paper select paper type
Photo Gloss Paper. For Semi-gloss, Satin, Pearl, or Luster nishes, select paper type Photo Semi-gloss/Satin
Paper.
To increase gamut on photo paper, select paper type HP Universal Gloss Photo Paper or HP Universal Satin
Photo Paper, depending on the nish.
Bond and coated or technical paper
Your paper type selection for generic paper depends on the paper’s ink absorption capacity.
●
For natural tracing papers, select paper type Natural Tracing Paper < 65 g/m2 or Natural Tracing
Paper > 65 g/m2, depending on the weight of the paper.
●
For thin papers (< 90 g/m
2
) or uncoated papers (for example plain paper or bright white paper), select
paper type Bond and Coated Paper > Plain Paper. You can also select Recycled Bond Paper.
●
For light coated papers (< 110 g/m
2
), select paper type Bond and Coated Paper > HP Coated Paper.
●
For heavyweight coated papers (< 200 g/m
2
), select paper type Bond and Coated Paper > Heavyweight
Coated Paper.
Black ink is easily removed when touched
This happens when your paper is incompatible with matte black ink. To use an optimized ink combination,
select paper type Photo Paper > Photo Gloss Paper.
122 Chapter 14 Troubleshooting paper issues ENWW