HP Designjet Z6100 Printer series - Page 74

64 Chapter 2 System Error Codes
System Error Codes
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
• Check that the OMAS Module cable is not damaged and is correctly connected to the OMAS
Controller PCA.
• Replace the OMAS Controller Card ⇒ Page 362
• Replace the OMAS Module ⇒ Page 351.
System Error:
50:11
Problem Description:
Navigation problems, may be due to a mis-positioned sensor, DOF or skew issue.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
• Check that the OMAS Module cable is not damaged and is correctly connected to the OMAS
Controller PCA.
• Replace the OMAS Controller Card ⇒ Page 362
• Replace the OMAS Module ⇒ Page 351
System Error:
50:14
Problem Description:
FW version mismatch between the controller fw and the version of the file in the Engine disk.
Corrective Action:
Try the following:
• Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
• Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
• Replace the OMAS Controller Card ⇒ Page 362
System Error:
50:17
Problem Description:
Advisory fw error in DSP or Engine code of the media advance sensor component.
Corrective Action:
Try the following: