Recover broken bag
The purpose of this procedure is to return the printer to normal ready status after a broken bag has
been detected in one of the Ink Cartridges.
A badly broken bag will stop the printer from functioning and will need to be fixed and cleared of the
error before the printer can continue printing normally. If ink leaks from the broken bag and leaves the
confines of the ink cartridge, it could damage various parts of the printer.
1. Clean any ink out of the air tubes: see
Clean air tubes on page 94.
2. Replace the Ink Cartridge that has the broken bag with a new Ink Cartridge.
3. Select Recover broken bag from the Ink Delivery System Test menu.
4. The front panel asks you to confirm that the air tubes are clean (contain no ink).
5. The front panel asks whether you want to remove the broken bag condition.
6. If you confirm, the printer checks all the Ink Cartridges for a broken bag and displays a message if
any are found.
7. When the procedure is complete, the printer shuts down.
8. Refill the ink tubes: see
Refill ink tubes on page 95.
Refill ink tubes
A broken bag in an Ink Cartridge is likely to cause air bubbles in the ink tubes. It is important to
remove the air bubbles because they can damage the Printheads.
The purpose of this procedure is to refill the ink tubes, removing any air bubbles, after an Ink Cartridge
with a broken bag has been replaced. This is this third and final stage in recovering from a broken
bag, and it should be performed only in that context. See
Recover broken bag on page 95.
1. Remove all the dummy Ink Cartridges and replace them with normal Ink Cartridges.
NOTE: Be careful not to reinstall the Ink Cartridge with the broken bag; it should be replaced
with a new Ink Cartridge.
2. Select Refill ink tubes from the Ink Delivery System Test menu.
3. The printer initializes various electrical subsystems.
4. When the front panel displays a screen similar to the following, use the Up and Down keys to
select the ink color that had the broken bag, and press OK.
5. The front panel asks whether there is air in the ink tubes. If not, the situation is correct and there is
no need to continue. If there is air, press OK to continue the procedure.
6. The front panel asks you to confirm that the new cartridges are installed.
ENWW
Entering the Service Tests menu
95
Service tests and
utilities
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