2. Press OK again to confirm.
3. The front panel is unlocked, and displays the diagnostic result as OK. Press OK to continue.
Service utilities
The following is a list of all internal Service Utilities available in the printers. Instructions for entering the
Service Utilities menu are given on
Entering the Service Utilities menu on page 104.
1. Turn Drive Roller
Turn Drive Roller on page 105.
The purpose of this Service Utility is to rotate the Drive Roller and the Overdrive in order to clean
them.
2. Prime Tubes
Prime Tubes on page 106.
The purpose of this Service Utility is to Prime the Tubes when the Ink Tubes are NOT new and they
need to be re-primed or automatic priming was not completed correctly.
3. Reset Life Counters
Reset Life Counters on page 108.
The purpose of this Service Utility is to reset the internal life counters. There are two submenus that
allow you to:
●
Reset ALL the counters related to a Preventive Maintenance Kit (PMK).
●
Reset only the counters related to a specific replaced part.
4. Diagnostic Print
Diagnostic Print on page 110.
The purpose of this Service Utility is to print the Diagnostic Print in order to identify image quality
problems.
5. Replace Cutter
Replace Cutter on page 111.
The purpose of this Service Utility is to move the Carriage to a position where the Cutter can be
replaced easily.
6. Enable/Disable Firewall
Enable/Disable Firewall on page 112.
The purpose of this Service Utility is to enable or disable the printer's firewall.
7. Disk Wipe DoD 5330.22’M
Disk Wipe DoD 5220.22’M on page 112.
The purpose of this Service Utility is to securely erase data on the Hard Disk.
ENWW
Service utilities
103
Service tests and
utilities