8. Show/Hide Front Panel Info Show/Hide Front Panel info on page 114.
The purpose of this service utility is to show or hide network information in the front panel.
9. Test the ESP Shutter
ESP Shutter diagnostic on page 114.
This test checks that the Embedded SpectroPhotometer (ESP) shutter is working correctly.
10. Test the ESP
ESP Measurement test on page 118.
This test checks that the Embedded SpectroPhotometer (ESP) is correctly calibrating the color for
the printer.
11. Soft Printhead Servicing
Soft Printhead servicing on page 120.
The purpose of this Service Utility is to enable or disable the soft printhead servicing mode, which
may be enabled when spitting is visible on the print and the print quality is poor.
12. I/O tests
I/O tests on page 120.
The purpose of this service utility is to test the printer's built-in network adaptor.
13. Test Cutter
Test Cutter on page 121.
The purpose of this service utility is to check that the Cutter works properly.
14. Hard Disk Recovery
Hard Disk recovery on page 121.
The purpose of this service utility is to clean user data on the Hard Disk, to try to recover the
printer from an unstable state.
15. File System Check
File system check on page 122.
The purpose of this service utility is to check the consistency of the file system on the Hard Disk. If
the utility detects a problem, it will try to fix it automatically.
Entering the Service Utilities menu
1.
Once the Ready message is displayed on the front panel, select the
icon.
2. For Call Agents who will request the user to perform certain Service Utilities, once inside the Setup
menu, press the Down arrow key and the Cancel key together. You are now in the Service Tools
menu.
3. For On-Site Engineers, once inside the Setup menu, press the Up arrow key and the Cancel key
together. You are now in the Service Tools menu.
4. Use the arrow keys to scroll to the Service Utilities menu and press the OK key.
104 Chapter 4 Service tests and utilities ENWW
Service tests and
utilities
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